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Internet Sales Consultant
2 months ago
About Us:
Bill Seidle's Nissan is a family-owned and operated automotive group serving South Florida for over 50 years. We are committed to providing exceptional customer service and a positive work environment.
Job Summary:
We are seeking a highly motivated and customer-service-oriented individual to join our team as an Internet Sales Consultant. As an Internet Sales Consultant, you will be responsible for communicating effectively with internet customers and prospects, setting and generating daily customer appointments, and showcasing our dealership's vehicles.
Responsibilities:
- Communicate effectively with internet customers and prospects, including introduction, answering all questions asked, and continued follow-up through our CRM tool.
- Set and generate daily customer appointments.
- Showcase the dealership's vehicles that the internet customer requests to be shown before or during appointment.
- Work with sales management to answer customer questions about the car, financing, and purchase or lease process before or during appointment based on customer's request.
- Greet customers as they arrive at the dealership for their appointment.
- Accompany customer on a demo drive after acquiring their valid driver's license and any other required document.
- Negotiate vehicle pricing and trade-in value for customer's vehicle if not already done through phone or internet communication.
- Coordinate with the finance department customer's lease, finance, and ownership options.
- Provide a thorough vehicle delivery.
- Follow-up with past customers to ensure they are satisfied with their vehicle.
Benefits:
- Monthly, weekly, yearly dealership and manufacturer spiff programs to qualified staff.
- Full range of benefits, including health, dental, vision, 401(k), and more.
Qualifications:
- Bi-lingual English/Spanish preferably.
- Positive attitude, self-motivated individual.
- Clear concise communication skills through phone and internet.
- Ability to call and email previous and potential customers.
- Must have valid driver's license and clean driving record.