Customer Service Representative/Teller
7 days ago
About The State Bank
The State Bank is a community-focused financial institution that has been serving its customers for over 125 years. With over 20 locations across multiple counties, we offer a wide range of banking services to individuals and businesses.
Job Summary
We are seeking a part-time Customer Service Representative/Teller to join our team. As a CSR, you will be responsible for providing exceptional customer service, processing transactions, and promoting financial products and services to our customers.
Key Responsibilities
- Process routine banking transactions, including deposits, withdrawals, checks, transfers, and loan payments
- Assist customers with account validation, account inquiries, check reorders, and investigating check clearings
- Utilize product knowledge to promote, educate, and cross-sell financial products and services
- Refer customers to other areas of the bank to meet their current and future financial needs
- Work a flexible schedule, including weekends, and be willing to assist at other branch locations as needed
Requirements
- High school diploma/GED or equivalent
- Understanding of a computer, computer applications, and business equipment
- Ability to work in a fast-paced environment and multitask
- Strong customer service and sales skills, with a positive attitude and professional presentation
What We Offer
The State Bank offers a competitive wage, a comprehensive benefits package, and opportunities for growth and development. We encourage a work-life balance and provide paid holidays, paid time off, and paid volunteer time.
About Our Culture
We value diversity and believe that diverse perspectives and experiences drive innovation and excellence. We celebrate the unique backgrounds and individual voices of our team members and strive to create a positive and inclusive work environment.
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