Financial Services Representative

7 days ago


Linden, Michigan, United States The State Bank Full time
Job Description

About The State Bank

The State Bank is a community-focused financial institution that has been serving its customers for over 125 years. With over 20 locations across multiple counties, we offer a wide range of banking services to individuals and businesses.

Job Summary

We are seeking a part-time Customer Service Representative/Teller to join our team. As a CSR, you will be responsible for providing exceptional customer service, processing transactions, and promoting financial products and services to our customers.

Key Responsibilities

  • Process routine banking transactions, including deposits, withdrawals, checks, transfers, and loan payments
  • Assist customers with account validation, account inquiries, check reorders, and investigating check clearings
  • Utilize product knowledge to promote, educate, and cross-sell financial products and services
  • Refer customers to other areas of the bank to meet their current and future financial needs
  • Work a flexible schedule, including weekends, and be willing to assist at other branch locations as needed

Requirements

  • High school diploma/GED or equivalent
  • Understanding of a computer, computer applications, and business equipment
  • Ability to work in a fast-paced environment and multitask
  • Strong customer service and sales skills, with a positive attitude and professional presentation

What We Offer

  • A competitive wage and benefits package, including medical coverage options, dental, vision, FSA plan, employee assistance program, 401k plan with employer match, ESOP, and opportunities to learn and grow with us
  • Paid holidays, paid time off (PTO), and paid volunteer time
  • A fun and hardworking team environment, with opportunities to make a positive impact in the community

How to Apply

If you are a customer service professional with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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