Current jobs related to Customer Service Operations Coordinator - Indianapolis, Indiana - Johnson Controls International

  • Customer Service Operations Manager

    2 weeks ago

    Indianapolis, Indiana, United States Service Plus Heating Cooling & Plumbing Full time

    Job SummaryWe are seeking a highly skilled Customer Service Operations Manager to lead our call center team. The ideal candidate will have a strong background in customer service, leadership, and team management.Key Responsibilities:Develop and implement customer service strategies to improve call center performanceLead and manage a team of customer service...

  • Operations Coordinator

    2 weeks ago

    Indianapolis, Indiana, United States TOPCON Full time

    Job DescriptionAs an Operations Coordinator at Topcon, you will play a critical role in providing exceptional customer service and support to our clients. Your primary responsibilities will include:Providing service to walk-in customers and handling all incoming callsEntering and updating customer orders in coordination with the sales teamPerforming weekly...

  • Tax Operations Coordinator

    2 weeks ago

    Indianapolis, Indiana, United States Diamond Tax Service Inc Full time

    Job OverviewWe are seeking a skilled Tax Operations Coordinator to oversee our front office operations and provide exceptional client service. Key responsibilities include:Receiving and following up with clientsAssisting senior and junior tax professionals as neededAs a key member of our team, you will play a vital role in ensuring seamless client...

  • Operations Coordinator

    2 months ago

    Indianapolis, Indiana, United States United Rentals Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team at United Rentals. As an Operations Coordinator, you will play a critical role in ensuring the smooth operation of our equipment dispatch process.Key ResponsibilitiesSchedule and Coordinate Equipment Dispatch: You will be responsible for scheduling...

  • Operations Coordinator

    4 weeks ago

    Indianapolis, Indiana, United States Urban Air Adventure Parks Full time

    Operations Clerk Job DescriptionThe Urban Air Adventure Parks Agency is seeking a highly organized and detail-oriented Operations Clerk to ensure the smooth operation of our office functions. This role will provide administrative support to various divisions, handling clerical, customer service, and data administration tasks.Key Responsibilities:Office...

  • Service Coordinator

    2 weeks ago

    Indianapolis, Indiana, United States Kodiak Labor Solutions Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Kodiak Labor Solutions. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our field service operations.Key Responsibilities:Coordinate with field service managers and technicians to dispatch and assign workers to...

  • Service Coordinator

    4 weeks ago

    Indianapolis, Indiana, United States KONE, Inc Full time

    Service Coordinator Job DescriptionAbout KONE, Inc.KONE, Inc. is a global leader in the elevator and escalator industry, providing innovative solutions that improve the flow of urban life. With over 60,000 employees in more than 60 countries, we strive to create a collaborative and supportive work environment that values diversity, equity, and inclusion.Job...

  • Customs Trade Coordinator

    6 days ago

    Indianapolis, Indiana, United States FedEx Logistics Full time

    Job SummaryWe are seeking a highly skilled Customs Trade Coordinator to join our team at FedEx Logistics. As a Customs Trade Coordinator, you will be responsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.Key ResponsibilitiesProvide impeccable customer service to ensure...

  • Restaurant Operations Manager

    1 month ago

    Indianapolis, Indiana, United States Won't Stop Operations Full time

    Job SummaryWe are seeking a highly skilled and experienced General Manager to lead our restaurant operations at Won't Stop Hospitality, Inc. As a key member of our management team, you will be responsible for overseeing all aspects of the restaurant, including front of house and back of house personnel, to ensure exceptional customer service and a...

  • Customer Service Representative

    1 week ago

    Indianapolis, Indiana, United States Nanosonics Inc Full time

    Job DescriptionAt Nanosonics Inc., we are seeking a highly skilled Customer Service Specialist to join our growing service operation. This role is focused on delivering exceptional customer service to both internal and external customers.The ideal candidate will be responsible for answering incoming calls, responding to customer inquiries, and processing...

  • Customization Support Coordinator

    4 weeks ago

    Indianapolis, Indiana, United States Lids Full time

    About Our CompanyLids Sports Group is a leading licensed sports retailer in North America, offering a wide range of fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. With a strong presence in Indianapolis, IN, our retail stores provide officially licensed headwear and apparel from collegiate and professional...

  • Service Coordinator

    2 weeks ago

    Indianapolis, Indiana, United States Hogan Transportation Full time

    Job SummaryAs a Service Coordinator at Hogan Transportation, you will provide administrative support to ensure the smooth operation of our maintenance department. Your primary responsibilities will include invoicing, work orders, POs, planning, and equipment maintenance.Key Responsibilities:Update VMRS/Task codes on work orders and add detailed comments as...

  • Transportation Operations Coordinator

    2 weeks ago

    Indianapolis, Indiana, United States Penske Truck Leasing Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Transportation Operations Coordinator to join our team. In this role, you will be responsible for maintaining accurate records, ensuring compliance with regulations, and providing exceptional customer service.Key ResponsibilitiesMaintain accurate and up-to-date records of transportation...

  • Customer Service Representative

    2 weeks ago

    Indianapolis, Indiana, United States Domino's Franchise Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and safe work environment.Key Responsibilities:Operate all...

  • Customization Support Coordinator

    2 weeks ago

    Indianapolis, Indiana, United States Lids Full time

    Job SummaryWe are seeking a highly skilled Customization Support Coordinator to join our team at Lids Sports Group. As a key member of our retail customization team, you will be responsible for providing technical support and maintenance for our customization equipment and software.Key Responsibilities:Provide phone support and troubleshooting for...

  • Customer Service Representative

    1 week ago

    Indianapolis, Indiana, United States Takeda Pharmaceutical Company Limited Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at one of our Plasma Donation Centers. As a Receptionist, you will play a vital role in ensuring a positive experience for our donors, providing exceptional customer service, and supporting the smooth operation of the center.Key...

  • Customer Service Representative

    1 month ago

    Indianapolis, Indiana, United States Nanosonics Inc Full time

    Job Title: Customer Service SpecialistWe are seeking a highly skilled and detail-oriented Customer Service Specialist to join our team at Nanosonics Inc. This role is responsible for delivering exceptional customer service to both internal and external customers, ensuring timely and accurate order fulfillment, and providing administrative support in our ERP...

  • Service Coordinator

    2 weeks ago

    Indianapolis, Indiana, United States Brehob Corporation Full time

    Job OverviewBrehob Corporation is seeking a highly organized and detail-focused Service Coordinator to join our team in Indianapolis, IN. As a Service Coordinator, you will be responsible for creating and maintaining daily schedule plans for service calls, requisitioning parts, and preparing service paperwork for invoicing.Key ResponsibilitiesCreate and...

  • Customer Service Representative

    1 month ago

    Indianapolis, Indiana, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Operate all equipment and maintain a clean and...

  • Customer Service Representative

    4 weeks ago

    Indianapolis, Indiana, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, processing orders, and maintaining a clean and organized store environment.Key Responsibilities:Operate all equipment and...

Customer Service Operations Coordinator

2 months ago

Indianapolis, Indiana, United States Johnson Controls International Full time

Position Overview: As a vital member of our team, you will work under the guidance of the Pod Team Manager, focusing on the coordination of customer service requests and technician scheduling within the HVAC sector.

Key Responsibilities:

  • Receive and manage customer service calls, ensuring efficient scheduling of service appointments.
  • Oversee the daily schedules of technicians and mechanics to optimize service delivery.
  • Collaborate with Customer Billing and Support Coordinators to ensure timely job completion and accurate processing.
  • Maintain up-to-date customer account information in our management system, NxGen, to facilitate effective call management.
  • Assist with parts ordering and purchase order creation as needed.
  • Manage work-in-progress (WIP) effectively to ensure operational efficiency.
  • Participate in weekly planning and scheduling meetings to align team efforts.
  • Perform additional administrative tasks and responsibilities as assigned.

Qualifications:

A high school diploma or equivalent is required, along with two to five years of experience in service industry operations or scheduling. Proficiency in computer applications, including Microsoft Office and Google Suite, is essential.

The ideal candidate will possess strong multitasking abilities, demonstrating tact and cooperation while managing diverse projects and tasks. Prioritization skills based on financial impact are crucial.

Preferred Skills:

  • Experience in HVAC operations is advantageous.
  • Familiarity with basic project accounting or costing principles is desired.

Johnson Controls International plc. is committed to equal employment opportunities and affirmative action. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, disability status, or any other characteristic protected by law.

If you require accommodations during the application process due to a disability, please reach out for assistance.