Administrative Coordinator
20 hours ago
Body Harmony Physical Therapy is seeking a highly organized and detail-oriented Administrative Assistant to join our team.
Job SummaryThe Administrative Assistant will play a crucial role in ensuring the smooth operation of our medical office. This includes overseeing administrative functions, coordinating patient care, and maintaining compliance with relevant regulations and policies.
Key Responsibilities- Administrative Management
- Oversee the overall administrative operations of the office, including scheduling, billing, medical records management, and inventory control.
- Supervise administrative staff, including front office receptionist.
- Provide guidance to the staff, fostering a positive work environment and promoting professional growth.
- Schedule and coordinate staff shifts to ensure adequate coverage for patient care and administrative tasks.
- Ensure excellent patient service by maintaining effective communication channels with patients, addressing their concerns, and resolving any issues.
- Oversee the appointment scheduling process, patient registration, and check-in/check-out procedures.
- Collaborate with healthcare providers to optimize patient care delivery and facilitate the coordination of services, referrals, and follow-up appointments.
- Stay updated with relevant healthcare regulations, including HIPAA, OSHA, and other legal requirements, and ensure compliance throughout the medical office.
- Implement and enforce privacy and security measures to protect patient information and maintain confidentiality.
- Conduct regular audits and reviews to assess compliance and identify areas for improvement.
- Collaborate with facility management to maintain a clean, safe, and organized environment.
- Verify insurance eligibility and coverage for patients, obtaining necessary authorizations for procedures or treatments.
- Bachelor's degree in healthcare administration, business management, or a related field (preferred).
- Proven experience in medical office management or healthcare administration.
- Strong knowledge of healthcare regulations, insurance processes, and medical billing/coding.
- Excellent organizational, leadership, and communication skills.
- Proficiency in using electronic health record (EHR) systems and other office software.
- Ability to multitask, prioritize, and manage time effectively.
- Exceptional interpersonal skills with the ability to interact with diverse individuals, including patients, staff, and healthcare providers.
We offer a competitive salary, paid time off, holiday pay, 401K, health and dental insurance, and HSA. The work schedule is Monday to Friday, 11 am to 7 pm.
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