Slot Technical Supervisor
2 weeks ago
Job Summary:
We are seeking a highly skilled Slot Technical Supervisor to join our team at Graton Resort & Casino. As a key member of our technical team, you will be responsible for overseeing the maintenance and upkeep of all slot equipment and technology, ensuring seamless operations and exceptional guest experiences.
Key Responsibilities:
- Supervise and coordinate the technical team's daily maintenance duties, including equipment installation, troubleshooting, and repairs.
- Participate in new game installations, system game setups, and player tracking hardware installations as required.
- Supervise and facilitate training for the technical team on equipment installation, troubleshooting, and repairs.
- Ensure strict compliance with internal control measures and regulatory requirements.
- Maintain accurate records and databases related to slot equipment and technical operations.
- Conduct initial corrective counseling actions for technical team members and maintain documentation.
- Participate in team member job performance evaluations and reviews.
- Maintain familiarity with and ensure compliance with OSHA safety regulations.
Requirements:
- Minimum three years of experience in slot tech preferred.
- Excellent communication and interpersonal skills.
- Strong computer skills and proficiency in using job-related equipment.
- Familiarity with slot-related gaming equipment and player tracking systems.
- Knowledge of regulation 6A requirements and internal control policies.
- Basic math skills.
- Ability to work in a fast-paced, noisy, and smoke-filled environment.
Physical Requirements:
- Ability to move up to 75 pounds using a hand truck with or without assistance.
- Stand, walk, and remain on feet for extended periods of time.
- Bend, stoop, kneel, crouch, or crawl when accessing or repairing gaming equipment.
- Reach, grasp, and manipulate objects and tools required for equipment maintenance and repair.
- Climb ladders or use stairs to access elevated areas and perform maintenance tasks.
- Use hand and power tools for equipment repair and maintenance.
- Operate machinery and equipment related to slot machine operations.
Working Conditions:
The Slot Technical Supervisor will work in a fast-paced, dynamic environment with frequent exposure to noise, smoke, and other hazards. The ability to work independently and as part of a team is essential.
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