Healthcare Outreach Coordinator

3 weeks ago


Hattiesburg, Mississippi, United States Forrest General Hospital Full time
Job Summary:
Under the direction of the Program Director, the Healthcare Outreach Coordinator answers inquiry calls regarding Pine Grove's treatment programs, gathering necessary clinical information and assisting with service arrangements, referrals, and insurance details. The role involves providing follow-up communication, completing administrative tasks, and maintaining confidentiality. Additionally, the coordinator will adhere to departmental documentation standards and perform other duties as assigned by the Director.

Key Responsibilities:
Assess patient data to identify requirements and provide necessary care
Communicate effectively with patients, families, and referrals
Maintain professional boundaries and adhere to departmental policies
Complete administrative tasks and maintain accurate documentation

Requirements:
A Bachelor's Degree in Psychology, Marketing, Public Relations, or a related healthcare field is required. Two years of experience in a healthcare setting is preferred. The ideal candidate will possess excellent verbal and written skills, be sensitive to patient needs, and demonstrate strong interpersonal skills.

Working Conditions:
The Healthcare Outreach Coordinator will work autonomously, handling high-pressure situations and performing repetitive tasks. The role requires attention to detail, the ability to work cooperatively, and demonstrate initiative.

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