Travel Program Coordinator
3 weeks ago
Join ADTRAV Travel Management, a leading corporate and government travel management company, in this exciting opportunity as a Government Travel Consultant. With over four decades of experience, we provide top-notch service to our clients across the United States.
This role involves managing all aspects of travel for government clients, including booking domestic and international airline itineraries, hotel reservations, car rentals, and train tickets through our Global Distribution System (GDS). The ideal candidate will have excellent communication skills, be highly organized, and possess strong problem-solving abilities.
Responsibilities:
- Client Communication: Respond promptly to client inquiries regarding new travel arrangements or changes to existing itineraries.
- Travel Booking: Utilize Sabre to book and issue airline, hotel, car, and other reservations accurately and efficiently.
- Account Knowledge: Maintain sufficient knowledge of accounts to assist clients without delay.
- Accuracy and Quality: Check queues daily to ensure accuracy and completeness of issued tickets.
- Service Excellence: Provide exceptional customer service, respond to traveler needs, and clarify information as required.
- KPIs and Productivity: Meet established Key Performance Indicators (KPIs) related to productivity, transactions, and attendance.
Qualifications:
- Education: High school diploma or equivalent required.
- Experience: At least 2 years of experience booking domestic and international travel, with complex international travel being a plus.
- GDS System: Experience using a GDS system, with Sabre being a requirement and Amadeus a plus.
- Technical Skills: Strong computer and typing skills, ability to navigate multiple programs and use shortcut keys.
- Language Skills: Excellent English written and verbal communication skills.
- Certifications: Familiarity with federal travel regulations, Fly America Act, and Open Skies Agreement.
We offer an estimated salary range of $55,000-$70,000 per year, based on location and experience, along with opportunities for growth and professional development within our company. We are committed to providing a safe, inclusive work environment and equal employment opportunities for all employees and applicants. Apply today to join our team and contribute to our mission of delivering exceptional travel solutions
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