Government Travel Coordinator

3 weeks ago


Indianapolis, Indiana, United States ADTRAV Travel Management Full time
Overview:
ADTRAV Travel Management is a leading business travel management company with over four decades of experience. We offer a dynamic work environment and opportunities for growth and development. Our Government Travel Consultants play a critical role in delivering exceptional customer service and ensuring the success of our clients. If you are a motivated and detail-oriented individual with a passion for travel, we encourage you to apply for this exciting opportunity

About the Role:
As a Government Travel Consultant, you will be responsible for managing all aspects of travel management for our government clients. This includes analyzing customer needs, booking and issuing airline, hotel, and car reservations, and communicating effectively with airlines and clients. You will also be required to meet KPIs outlined by management, including productivity, transactions, and attendance.

Key Responsibilities:
  • Provide exceptional customer service to government clients.
  • Book and issue airline, hotel, car, and other reservations accurately and efficiently.
  • Maintain account knowledge to assist clients without delay.
  • Check queues daily to ensure accuracy and completeness of issued tickets.
  • Manage service programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals.
  • Communicate effectively with airlines on flight changes, seating, and upgrades.
  • Meet KPIs outlined by management, including productivity, transactions, and attendance.

What We Offer:
  • A competitive salary of $55,000 - $65,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with employer matching contributions.
  • Opportunities for professional growth and development.
  • A dynamic work environment with a talented team of professionals.


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