Account Executive, Membership Services

4 weeks ago


San Jose, California, United States AEG Full time
Job Title: Account Executive, Membership Services

Job Summary:

We are seeking an experienced Account Executive to join our Membership Services team. The successful candidate will be responsible for building and maintaining relationships with our member base, achieving sales goals, and providing exceptional customer service.

Key Responsibilities:

  • Establish and maintain client relationships to ensure client satisfaction and retention
  • Create and track touch-point opportunities for each account/interaction
  • Implement renewal cycle steps and meet deadlines as instructed
  • Oversee execution and implementation of client amenities and services to optimize client experience and maximize sales profitability
  • Participate as a team member of the entire Ticket Sales department through informal support to other team members and support staff

Requirements:

  • Bachelor's degree in sports management, business, marketing, or related field or equivalent combination of education and/or experience
  • Minimum two (2) years of relevant experience, including at least six (6) months of direct experience as a member of an entry-level sales team in the sports industry
  • Proven track record of sales excellence and development of client relationships in the sports industry
  • Ability to work independently without supervision, be self-directed, and demonstrate initiative

What We Offer:

  • Competitive compensation (base salary and variable incentive plan)
  • Medical/Dental/Vision/Flexible Spending Accounts
  • Pretax Transportation Benefit
  • 401K (pre-tax and Roth options)
  • Generous Paid Time Off Policy
  • Minimum of 10 Paid Holidays and Wellness Days per year
  • Complimentary or discounted sports and concert tickets
  • Other League & partner discounts

About Us:

Sharks Sports and Entertainment (SSE) is a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. We are committed to creating a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].



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