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Senior Client Manager

2 months ago


Chicago, Illinois, United States Cigna Full time
About the Role

We are seeking a highly skilled and experienced Senior Client Manager to join our team at Cigna Healthcare. As a key member of our client management team, you will be responsible for driving growth and improving relationships with our existing client accounts.

Key Responsibilities
  • Account Growth and Management: Develop and implement strategies to grow membership and revenue within existing client accounts, while ensuring exceptional service and growth through the development of a high-performing client management team.
  • Client Relationship Management: Foster strong relationships with clients, including CIGNA HealthCare assigned customers, to cultivate customer and producer/broker relationships and drive persistency results.
  • Financial Performance: Provide input that positively impacts financial results, including revenue growth and membership growth.
Requirements
  • Education and Experience: College degree or equivalent years of relevant experience, with 5+ years of experience in health benefits, preferably in client management.
  • Skills and Qualifications: Excellent communication/customer service skills, sales negotiation skills, and financial savvy, with the ability to grow a book of business.
  • Client Management: Actively manage clients with 500+ employees, ensuring that systems and processes are in place to meet the needs of internal and external clients.
About Cigna Healthcare

Cigna Healthcare is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

Equal Employment Opportunity

Cigna Healthcare is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.