Senior Care Manager

4 weeks ago


Chicago, Illinois, United States Senior Helpers Full time
Job Summary:

The Senior Care Manager will oversee the daily operations of in-home care services, ensuring high-quality care for senior clients. This role involves managing a team of caregivers, coordinating care plans, and maintaining compliance with healthcare regulations.

Key Responsibilities:
  • Develop and implement personalized care plans for senior clients based on their needs and healthcare requirements.
  • Supervise and manage a team of caregivers, ensuring they follow care plans and provide high-quality care.
  • Conduct regular assessments of clients' health status and adjust care plans as necessary in collaboration with healthcare providers.
  • Coordinate and communicate effectively with clients, families, and healthcare professionals to provide updates on client care and address any concerns or issues.
  • Ensure compliance with state and federal healthcare regulations, as well as company policies and procedures.
  • Conduct training and development sessions for caregivers, ensuring they are equipped with the skills needed to provide excellent care.
  • Participate in the recruitment and on-boarding of new caregivers, including conducting interviews and background checks.
  • Schedule client visits and caregiver shifts, ensuring all client care needs are met in a timely manner.
  • Provide hands-on care as needed, particularly for clients with more complex medical needs.
  • Maintain accurate client records using electronic medical records (EMR) systems and ensure confidentiality of all medical and personal information.
  • Act as a resource for caregivers, providing guidance and support for challenging client cases.
  • Monitor the quality of care provided, conducting client satisfaction surveys and making necessary improvements to enhance service delivery.
Qualifications:
  • Current Licensed Practical Nurse (LPN) license.
  • Minimum of 2-3 years of experience in a clinical or home care setting, with experience in case management or client care coordination preferred.
  • Previous experience managing a team of caregivers or healthcare professionals is a plus.
  • Knowledge of senior care services, including personal care, dementia care, and chronic illness management.
  • Strong understanding of state and federal healthcare regulations, particularly those related to home care and eldercare.
  • Proficiency in using electronic medical records (EMR) and scheduling software.
  • Excellent communication and interpersonal skills with the ability to build rapport with clients, families, and healthcare providers.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Compassionate, patient, and committed to providing the best possible care for seniors.
Benefits:
  • Competitive salary based on experience.
  • Benefits package, including access to affordable health, dental, and vision insurance deals.
  • Paid time off (PTO) and holidays.
  • Ongoing professional development opportunities.
  • A supportive work environment with opportunities for career advancement.

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