Operations Manager

3 hours ago


Marietta, Georgia, United States Andretti Indoor Karting & Games Full time
Job Overview

We are seeking a highly skilled and motivated Operations Manager to lead our Karting Operations at Andretti Indoor Karting & Games in Marietta, Georgia. As a key member of our management team, you will be responsible for the day-to-day operations of our facility, including staffing, scheduling, and training of hourly staff, cost control, service standards, and guest relations.

Key Responsibilities
  • Lead a high-performing team with integrity and purpose
  • Empower staff to deliver exceptional customer service
  • Manage daily operations, including staffing, scheduling, and maintenance
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the sales department to ensure proper scheduling and planning for events
  • Oversee and maintain departmental areas, including organization and cleanliness
  • Manage labor costs and ensure compliance with company budgets
Requirements
  • Eligible to work in the United States
  • At least 18 years of age
  • Strong written and verbal communication skills
  • High School Diploma or equivalent
  • Strong organizational skills and ability to multitask
  • Ability to work varying days, nights, holidays, and weekends
Preferred Qualifications
  • Affinity for and knowledge of motorsports and/or competitive go-karting
  • Two years of leadership or management experience in a high-volume environment
  • Proven leadership and team skills, with ability to motivate and manage all levels of staff
  • Working knowledge of cost controls and labor management
Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Walk or stand for extended periods of time
  • The ability to communicate quickly and accurately
  • Must be able to lift up to 15 lbs on a regular basis
  • Perform functions which require frequent bending, reaching, turning, lifting, climbing

We offer a competitive salary, excellent benefits, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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