Operations Manager

7 days ago


Marietta, Georgia, United States HZ LM Casual Foods Full time

Job Summary

The Assistant Manager will be responsible for the daily operation of an individual café, ensuring compliance with prescribed policies, practices, and standard operating procedures. This role will oversee the management of hourly employees, focusing on customer relations, safety, sanitation, and product preparation.

Key Responsibilities

  • Food Safety and Quality Control
    • Enforce sanitary practices for food handling, general cleanliness, and maintenance of the kitchen, back of the house, and dining areas.
    • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
    • Responsible for ensuring consistent high-quality food preparation and service.
  • Guest Service and Experience
    • Ensure positive guest service in all areas, responding to complaints and taking appropriate actions to turn dissatisfied guests into return guests.
    • Lead the café team each shift to overcome areas of opportunity and maximize the café's areas of strength.
  • Operational Excellence
    • Ensure that all safety and security procedures are followed to protect employees, guests, and company assets.
    • Maintain a safe working and guest environment to reduce the risk of injury and accident.
    • Manage shifts, including daily decision-making, scheduling, and planning, while upholding standards, product quality, and overall café cleanliness.
    • Investigate and resolve complaints concerning food quality and service.
  • Personnel Management
    • Provide direction to employees regarding operational and procedures expectations.
    • Interview hourly employees, providing supervision and development, and when necessary, termination of employees.
    • Develop employees by providing ongoing feedback and establishing performance expectations.

Requirements

  • Must have ServSafe Certification or be willing to obtain Certification when hired.
  • General working knowledge of computers and software (Microsoft Word, Excel).
  • Proficient in the following areas of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, record keeping, and preparation of reports.
  • Must possess a valid driver's license, be eligible to work in the United States, and consent to agree to a criminal background check.

  • Operations Manager

    1 week ago


    Marietta, Georgia, United States Urbanex Pest Control Full time

    Job DescriptionJob Title: Branch ManagerJob Summary:Urbanex Pest Control is seeking an experienced Branch Manager to lead our service team in a high-growth environment. As a key member of our leadership team, you will be responsible for driving revenue growth, improving customer satisfaction, and developing a high-performing team.Key Responsibilities:Grow...


  • Marietta, Georgia, United States Tasty China Full time

    About the RoleTasty China is seeking a highly motivated and experienced Restaurant Manager to lead our team and ensure the smooth operation of our restaurant.Key ResponsibilitiesRestaurant Operations: Manage the day-to-day operations of the restaurant, including supervising staff, ensuring customer satisfaction, and maintaining a clean and welcoming...


  • Marietta, Georgia, United States Life University Inc Full time

    Life University Inc. Seeks Academic Operations ManagerThe Academic Operations Manager at Life University Inc. plays a pivotal role in overseeing various functions within the Office of the Registrar. This position involves maintaining student records, supporting academic programs, and ensuring efficient office operations. The ideal candidate will have a...


  • Marietta, Georgia, United States Bojangles' Full time

    About BojanglesBojangles is a fast-casual restaurant chain that prides itself on serving high-quality food and providing excellent customer service. We are seeking a highly skilled and motivated Assistant General Manager to join our team.Job SummaryThe Assistant General Manager will be responsible for overseeing the daily operations of the restaurant,...


  • Marietta, Georgia, United States The Pool Butler Full time

    Facilities Operations Manager Job OpportunityPosition Overview:The Pool Butler is seeking a proficient Facilities Operations Manager to lead our maintenance workforce and streamline operations. The successful candidate will prioritize delivering exceptional service, enhancing revenue and profitability, and ensuring customer satisfaction. This role entails...


  • Marietta, Georgia, United States Remington Full time

    Job SummaryRemington is seeking a highly skilled Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and that our staff is well-trained and equipped to meet the needs of our customers.Key ResponsibilitiesStaff...


  • Marietta, Georgia, United States Baldwin Paving Full time

    Job SummaryWe are seeking a highly skilled and experienced Paving Operations Manager to join our team at Baldwin Paving Company, Inc. This is a full-time position that requires a strong background in asphalt paving operations and management.Key ResponsibilitiesPlan and Execute Paving OperationsDevelop and implement daily paving plans, including crew...


  • Marietta, Georgia, United States Gaskins + LeCraw Full time

    Position OverviewGaskins + LeCraw is actively seeking a Survey Operations Manager to oversee our expanding operations.We are a dynamic firm with a workforce of over 150 professionals specializing in civil engineering, planning consultancy, surveying, and entitlements across multiple locations in Georgia.KEY RESPONSIBILITIES:Lead the development initiatives...


  • Marietta, Georgia, United States Jim 'N Nick's Full time

    Job DescriptionRestaurant General ManagerAt Jim 'N Nick's, we are seeking a highly skilled and experienced Restaurant General Manager to join our team. As a Restaurant General Manager, you will be responsible for leading our restaurant team to deliver exceptional customer service, drive sales growth, and maintain a clean and safe environment for our...


  • Marietta, Georgia, United States Walmart Full time

    Role OverviewWhat You Will Be Responsible For:Overseeing the daily operations of the pharmacy with a focus on patient care.Ensuring that prescriptions are adequately stocked and managed.Leading a team dedicated to providing exceptional service to the community.Fostering a culture of diversity and inclusion within the pharmacy team.Key Responsibilities:Manage...


  • Marietta, Georgia, United States The Guitar Center Full time

    Job Summary:The Guitar Center is seeking a highly skilled and experienced Warehouse Lead to join our team. As a key operational resource, you will be responsible for performing detailed merchandising projects and partnering with the sales team to ensure the best possible customer experience.Key Responsibilities:Manage and coordinate warehouse operations to...


  • Marietta, Georgia, United States Walmart Full time

    About the Role:The Pharmacy Manager at Walmart operates the pharmacy with a focus on delivering exceptional patient care and building strong relationships with the community we serve. As a key member of our retail pharmacy team, you will be responsible for leading a team of pharmacy professionals to provide high-quality patient care and services.Key...


  • Marietta, Georgia, United States Gaskins + LeCraw Full time

    Job OverviewGaskins + LeCraw is actively looking for a Survey Operations Manager to enhance our team.As a prominent firm in civil engineering, planning consultancy, surveying, and entitlements, we pride ourselves on our dedicated workforce of over 150 professionals across multiple locations in Georgia.KEY RESPONSIBILITIES:Lead the development initiatives for...


  • Marietta, Georgia, United States KONE Full time

    About the RoleWe are seeking a highly skilled and experienced Repair Operations Manager to join our team at KONE Marietta, GA. As a key member of our operations team, you will be responsible for managing the repair business operations for your territory, ensuring the highest level of customer satisfaction and profitable business results.Key...


  • Marietta, Georgia, United States KONE Full time

    About the RoleWe are seeking a highly skilled and experienced Repair Operations Manager to join our team at KONE Marietta, GA. As a key member of our operations team, you will be responsible for driving the repair business operations for your territory, working closely with customers and peers to achieve business goals.Key ResponsibilitiesLead and manage a...


  • Marietta, Georgia, United States Pet Supermarket Full time

    Pet Supermarket Store ManagerWe are seeking a dedicated and experienced Store Manager to oversee our retail operations focused on pet care products and outstanding customer service. The ideal candidate will possess a strong sales orientation and a genuine love for animals.Essential Skills:Strong interpersonal skillsSales-oriented mindsetExcellent...


  • Marietta, Georgia, United States Pet Supermarket Full time

    Pet Supermarket Store ManagerWe are seeking a dedicated and experienced Store Manager to oversee our retail operations focused on pet care products and outstanding customer service. The ideal candidate will possess a strong sales orientation and a genuine passion for animal welfare.Essential Skills:Strong interpersonal skillsSales-oriented mindsetExcellent...


  • Marietta, Georgia, United States The Walker School Full time

    Position Title: Fleet Operations Manager Reports To: Director of Facilities Employment Status: Full Time FLSA Classification : Exempt POSITION DESCRIPTION Are you dedicated to ensuring the safe and efficient transportation of students? Join our team as the Fleet Operations Manager. In this role, you will oversee our transportation division, ensuring the...


  • Marietta, Georgia, United States FedEx Office Full time

    Job SummaryThe Customer Service Lead is a key member of the FedEx Office team, responsible for providing exceptional customer experiences and ensuring the smooth operation of our retail stores. This role requires a strong understanding of our products and services, as well as excellent communication and leadership skills.Key ResponsibilitiesCustomer Service:...


  • Marietta, Georgia, United States Pridestaff Full time

    Job OverviewLogistics Operations Manager Overview:Job Type: Full-timeShift: Monday - Friday 7:00 am - 5:00 pmSalary: $60,000 - DOEThis role requires extensive use of heavy forklifts, including extensions and clamp trucks for handling large paper rolls. Forklift experience is essential.Key Responsibilities:Lead and supervise a small team of 2 to 3 individuals...