Customer Support Specialist
3 days ago
The Bachrach Group LTD. is a national leader in staffing and executive search, with a reputation for sourcing top-notch talent based on specific functional experience.
About the Position
- This role offers a unique opportunity to work with a dynamic team and contribute to the company's mission of building better workforces with extraordinary talent.
- The successful candidate will have previous customer service experience, be tech-savvy, and have a positive attitude.
Responsibilities
- Respond to customer inquiries over the phone concerning products and product deliveries.
- Dispatching, locating parts, handling collection calls, and entering orders into internal systems.
- Escalate customer concerns to management as needed.
Qualifications
- A minimum of 1 year of experience in customer service, preferably in retail or call center environments.
- Proficient in Microsoft Office and familiar with various computer systems.
- A positive, friendly, and professional demeanor.
Work Environment
The position is full-time, working 5 days in the office (Monday through Friday) with rotating Saturdays. The hours are 8-5 during training and 9-6 after training.
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