Retail Support Specialist

3 weeks ago


South Farmingdale, New York, United States The Bachrach Group Full time
About the Role

We are looking for a skilled Retail Support Specialist to join our team. In this role, you will provide world-class customer service and support to our clients.

You will be responsible for responding to customer inquiries, dispatching tasks, locating parts, handling collection calls, and entering orders into internal systems.

The ideal candidate will have previous customer service experience, be proficient in Microsoft Office, and familiar with various computer systems.

As a member of our team, you can expect a competitive salary of up to $19/hour and opportunities for growth and development.

Key Responsibilities:

  • Respond to customer inquiries over the phone concerning products and product deliveries
  • Dispatching
  • Locating Parts
  • Handle Collection calls
  • Enter orders into internal systems and perform other data entry
  • Escalate customer concerns to management as needed
  • Enter correct information from customer interactions


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