Senior Account Support Specialist

2 days ago


South Farmingdale, New York, United States Ohm Systems, Inc Full time

Overview

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We are seeking a highly organized and detail-oriented individual to support customer account management and billing follow-up. As a key member of our team, you will be responsible for reviewing customer accounts, managing billing statuses, filing, making follow-up calls to customers, and performing data entry tasks.

Estimated Salary: $45,000 - $60,000 per year, based on experience and qualifications.

Job Description

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  • Review customer accounts and billing statuses to ensure accuracy and completeness.
  • Filing and organizing documents related to customer accounts in a secure and efficient manner.
  • Making follow-up calls to customers to address inquiries and resolve billing issues in a timely and professional manner.
  • Performing data entry tasks to maintain accurate customer records and provide excellent customer service.
  • Prioritizing work effectively to manage multiple tasks and deadlines while maintaining a high level of productivity.

Required Skills and Qualifications

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  • Proficiency in Microsoft Excel and Word with the ability to learn new software applications quickly.
  • Strong organizational skills and attention to detail with the ability to multitask and prioritize tasks effectively.
  • Excellent customer service skills with the ability to communicate effectively with customers and colleagues.
  • Ability to work independently with minimal supervision and as part of a team.

About Ohm Systems, Inc.

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Ohm Systems, Inc. specializes in IT and Healthcare staffing services, dedicated to linking highly skilled professionals with our public and private clients across the United States. Our track record showcases our commitment to delivering outstanding staffing and consultancy solutions to our clients. We prioritize diversity and inclusivity and take pride in being an employer that promotes equal opportunities and affirmative action. Our goal is to foster an inclusive work environment that embraces individuals from all backgrounds.



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