Customer Service Representative

2 days ago


Key West, Florida, United States Hertz Full time
About the Role

We are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for delivering exceptional service to our customers.

Key Responsibilities:
  • Rental Processing: Manage the rental process from start to finish, ensuring seamless transactions and positive customer experiences.
  • Customer Interaction: Engage with customers in a professional and courteous manner, providing clear information and resolving any issues that may arise.
  • Sales and Service: Utilize company-approved techniques to identify customer needs and offer relevant products and services.
Requirements:
  • Passion for Customer Service: A genuine desire to provide outstanding service and exceed customer expectations.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with customers and colleagues.
  • Computer Proficiency: Proficient in using computer systems and software to manage rentals and resolve customer inquiries.
What We Offer:
  • $20.00 per hour base pay, with opportunities for overtime and sales incentives.
  • A comprehensive benefits package, including medical, dental, vision, and 401(k) options.
  • The chance to work in a dynamic environment with a talented team of professionals.

We encourage individuals who share our passion for customer service to apply for this exciting opportunity.



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