Customer Service Representative

12 hours ago


West Palm Beach, Florida, United States EZCORP Full time

At EZCORP, we are committed to delivering exceptional customer service and providing a unique shopping experience for our customers. As a Retail Customer Service Representative, you will be the face of our company, interacting with customers daily to help them find the perfect item.

About the Role

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering outstanding customer service. You will work closely with our sales team to ensure that customers receive a personalized experience, answering their questions and helping them make informed purchasing decisions.

Responsibilities
  • Provide exceptional customer service by greeting customers, responding to their inquiries, and resolving any issues they may have
  • Process sales, loans, and extensions, ensuring accuracy and efficiency
  • Perform opening and closing store duties, maintaining a clean and organized store environment
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred
  • 1-2 years of customer-facing experience in retail or sales environment
  • Excellent communication and interpersonal skills, with ability to work effectively in a team
  • Able to multitask, prioritize tasks, and meet deadlines

The estimated salary for this role is $42,000 - $52,000 per year, depending on location and experience. We offer a comprehensive benefits package, including medical insurance, 401(k) matching, and paid time off.



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