Retail Sales and Service Representative

7 days ago


Key West, Florida, United States Comcast Full time
Job Overview: Comcast is seeking a Retail Sales and Service Representative to join our team. In this role, you will have the opportunity to work with customers to understand their needs and provide solutions that meet their expectations.

Salary: The estimated annual salary for this role is around $52,000, which includes a base pay of $15.63 per hour and potential commissions. Additionally, Comcast offers a comprehensive benefits package that supports employees physically, financially, and emotionally throughout their career.

Responsibilities:
  1. Passionately represent products and services by sharing and demonstrating product and sales know-how with customers.
  2. Work with moderate supervision/guidance to achieve sales and customer experience goals and objectives.
  3. Take a customer-first approach with all customer interactions, listening and evaluating customer needs to provide appropriate solutions.
  4. Partners with customer care to resolve customer issues, as appropriate.

Requirements: To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You should also possess strong critical thinking skills, be customer-focused, and have technical knowledge of our products and services. A high school diploma or equivalent is required, and 2-5 years of relative work experience is preferred.

What We Offer: Comcast provides best-in-class benefits to eligible employees, including a comprehensive health insurance plan, retirement savings plan, and paid time off. We believe that benefits should connect employees to the support they need when it matters most and help them care for those who matter most.

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