Customer Service Representative

1 day ago


West Palm Beach, Florida, United States EZCORP Full time

 Why Choose EZCORP?

At EZCORP, we pride ourselves on creating a fun and fast-paced work environment where you can grow and develop your skills. As a Customer Service Representative, you will have the opportunity to interact with customers daily, helping with sales and providing a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Key Responsibilities:

  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as a member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

We Offer:

  • Competitive wages
  • Monthly uncapped bonus potential paid on store and individual performance
  • Great working hours
  • 401(k) with company match
  • Generous paid time off
  • Holiday pay
  • Store discount

What You Can Expect:

This role will give you the opportunity to grow and develop your skills in a fun and fast-paced work environment, where you can make a difference in the lives of our customers. As a member of our customer service team, you must be self-motivated with a positive and outgoing personality and a strong work ethic.



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