Customer Service Representative
2 days ago
Zota Beach Resort is seeking a motivated and organized Hospitality Professional to join our team. If you enjoy working in a dynamic environment and providing exceptional customer service, we encourage you to apply
Job OverviewThis is a fantastic opportunity to work in a team-oriented environment where you will be responsible for providing top-notch customer service to our guests.
Key ResponsibilitiesThe ideal candidate will possess the following skills and qualities:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and ability to multitask
In addition to the above responsibilities, the successful candidate will also:
- Manage the waiting list during high volume periods to set accurate waiting time quotes for guests
- Communicate with wait staff and supervisors regarding table availability
- Adhere to company policies and procedures at all times
To be considered for this role, you will need:
- A high school diploma or equivalent
- Previous experience in a similar role is an asset
- Courteous phone skills and the ability to take accurate messages
As a valued member of our team, you can expect:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) plan
- Free associate parking
- Free meal for every shift worked
- 25% discount in resort outlets
- Hotel discounts with OPL
- Friends and family discount
We are an equal opportunity employer and conduct post-offer employment verifications, motor vehicle, and criminal background checks.
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