Customer Service Representative

4 days ago


West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time
Job Opportunity at Mercedes-Benz of Palm Beach

We are seeking a highly motivated Customer Service Representative to join our team at Mercedes-Benz of Palm Beach. This is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support.

Salary Information: The estimated salary for this position is $16 per hour, plus bonus. We offer a competitive compensation package that includes medical, dental, and vision insurance, 401K, and additional benefits.

About the Role

This role involves working closely with our BDC Manager to schedule service appointments, complete outbound phone calls, and answer inbound phone calls. You will be responsible for promoting and seeking out opportunities to deliver a top-notch customer experience.

  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Work closely with the BDC Manager to schedule service appointments
  • Complete outbound phone calls as assigned by the BDC Manager
  • Answer inbound phone calls
Requirements and Qualifications

To be successful in this role, you will need to have excellent communication skills, mathematical skills, and the ability to interpret and follow instructions. You should also be able to multitask, work independently, and as part of a team.

  • Excellent communication skills


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