Business Process Analyst

2 weeks ago


Bethesda, Maryland, United States DMI (Digital Management, Inc.) Full time

Business Service Analyst

Job ID:

Category: Business Analysis

Location: US-Remote

About DMI

DMI is a prominent global provider of digital solutions, operating at the intersection of public and private sectors. With extensive capabilities in IT managed services, cybersecurity, cloud migration, and application development, DMI delivers both on-site and remote support to clients across various sectors, including government, healthcare, financial services, transportation, manufacturing, and other critical infrastructure domains. DMI has expanded to over 2,100 employees worldwide and has consistently been recognized as a Top Workplace in regional and national categories.



About the Opportunity

DMI, LLC is in search of a Business Service Analyst to contribute to our initiatives.

Key Responsibilities:

  • Under general supervision, formulates and defines systems scope and objectives utilizing information technology and industry knowledge/requirements.
  • Serves as a liaison between clients and technical solutions/support teams to identify business processes, systems, and product requirements.
  • Investigates, identifies, and develops solutions to challenges.
  • Evaluates business and user needs, documenting customer specifications accordingly.


Qualifications

Education and Experience: Bachelor's degree with a minimum of 5 years of experience.

Required Skills/Certifications: Agile certification is preferred.

Additional Requirements: Must be registered for Selective Service (for males born after a certain date).

Citizenship Status: Must be a U.S. Citizen / Secret Clearance.

Physical Requirements: No physical requirements are necessary for this position.

Location: Remote, US.

Working at DMI:

DMI fosters a diverse, prosperous, and rewarding work environment. Being part of the DMI family signifies our commitment to your wellbeing. We provide a range of perks and benefits that cater to various interests and needs, while also allowing you to engage directly with several of our award-winning, Fortune 1000 clients. The following categories comprise your DMI wellbeing:

  • Convenience/Concierge: Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and more.
  • Development: Annual performance management, continuing education, tuition assistance, and internal job opportunities to support professional and personal growth.
  • Financial: Generous 401k matches for both pre-tax and post-tax (ROTH) contributions, alongside financial wellness education, EAP, Life Insurance, and Disability support.
  • Recognition: Significant achievements are acknowledged through an Annual Awards ceremony, service anniversaries, peer-to-peer recognition, and employee referral bonuses.
  • Wellness: Comprehensive healthcare benefits, wellness programs, flu shots, biometric screenings, and various other wellness options.

Employees are valued for their talents and contributions. We take pride in assisting our customers in achieving their objectives, which contributes to the overall success of the company. DMI actively promotes affirmative action to employ and advance individuals with disabilities and protected veterans, ensuring non-discrimination based on physical or mental disability or veteran status. DMI is an Equal Opportunity Employer, welcoming applications from Minority/Female/Veterans/Disability candidates. DMI maintains a drug-free workplace.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. U.S. citizenship may be required for certain positions.


Connect With Us

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