Access Management Associate II

2 weeks ago


Valley City, North Dakota, United States Conifer Health Solutions Full time
Position Overview

The Patient Access Representative II plays a crucial role in enhancing operational efficiencies within the department. This position involves a variety of responsibilities including scheduling, patient registration, pre-admission processes, reception duties, and discharge procedures.

Key Responsibilities:
  • Facilitate effective departmental operations by managing scheduling and registration tasks.
  • Gather comprehensive and precise patient demographic data while utilizing appropriate patient liability collection methods.
  • Conduct patient registration, ensure financial clearance, verify insurance details, and perform medical necessity assessments.
Qualifications:
  • Typing proficiency of at least 35 words per minute.
  • Familiarity with the healthcare environment and medical terminology.
  • Experience in customer service roles.
  • Capability to thrive in a dynamic, fast-paced setting.
  • Strong communication skills.
Educational Background:
  • High School Diploma or GED is mandatory.
  • Prior experience in customer service or administrative roles is advantageous.
  • Completion of some college coursework is beneficial.
Physical Requirements:
  • Ability to remain seated for extended durations.
  • Occasional lifting and carrying of items weighing up to 25 pounds.
  • Prolonged periods of standing, sitting, and walking.
  • Assistance may be required for patients with mobility challenges.


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