IT Infrastructure Specialist

1 week ago


Bay City, Michigan, United States Roehm Full time
Job Description

Location: Bay City TX, United States (US)
Job Function: IT
Career Level: Professionals
Company: Roehm America LLC

ABOUT US

Roehm is a prominent provider of methacrylate chemistry, operating globally with approximately 2,900 employees across four continents. Our offerings include MERACRYL methacrylates and PMMA molding compounds under the PLEXIGLAS brand, catering to various growth sectors such as automotive, construction, and medical technology.

We prioritize social responsibility and sustainability, which are integral to our business strategy. Our workforce is our greatest asset, and we embrace diversity and inclusion. If you excel in an environment where individual contributions are acknowledged, Roehm could be the ideal fit for you.

ROLE OVERVIEW

As we prepare to launch a new $500M+ chemical manufacturing facility in Bay City, TX, we are in search of a dedicated IT professional to oversee the delivery of IT services for local end-users and manage the IT requirements of a newly acquired administrative facility. Roehm operates on a global scale, with IT structures aligned across equipment, standards, applications, and service providers. All IT solutions and projects will be assessed against our global standards and policies, undergoing a thorough approval process. The selected candidate will collaborate with plant process engineers to explore new digitalization opportunities and solutions, supporting demand development and securing necessary approvals according to established Roehm processes.

KEY RESPONSIBILITIES

  • Coordinate the delivery of specified IT services for Roehm America's new Bay City facilities.
  • Ensure the execution of service and project delivery aligns with global, regional, and local plans, providing guidance to the local team to meet budget and timeline requirements.
  • Manage and communicate the business demands for new IT solutions in Bay City; lead related projects and implementations across regional and global IT organizations.
  • Ensure IT solutions comply with IT guidelines, security standards, processes, and procedures.
  • Collaborate with the local business team to define and implement a business continuity strategy.
  • Oversee daily IT service support and operational activities, including incident, problem, configuration, change, and release management.
  • Facilitate effective communication and coordination with global, regional, and local IT teams to ensure seamless execution.
  • Act as the operational liaison with local IT teams, regional IT demand managers, service providers, and centralized service desks.
  • Ensure adherence to local, regional, and global guidelines, maintaining standard service/support processes.
  • Lead sessions for process optimization when changes are necessary to enhance service delivery.
  • Build strong working relationships with business partners, local/regional/global IT groups, service providers, and vendors.
  • Work with manufacturing site leaders to identify IT needs and opportunities that align with business objectives and improve service delivery.
  • Maintain a visible IT presence at the Bay City facilities.

QUALIFICATIONS

  • Bachelor's degree in engineering or a computer-related field with a minimum of 3 years of experience in implementing new technology through IT projects.
  • Experience with Local Area Networks (LAN) and Wide Area Networks (WAN), including wireless networks (WLAN).
  • Familiarity with MS Azure cloud and related applications, M365, Teams telephony, and mobility technologies.
  • Experience with Azure cloud infrastructure, including AAD, DNS, DHCP, SSL, CISCO, network communications, and security.
  • Strong problem-solving skills utilizing ITSM methodologies and client relationship management.
  • Excellent verbal and written communication skills, with experience working in diverse teams.
  • Ability to maintain composure and professionalism in high-stress situations.
  • This role requires on-site presence for a significant portion of the training and stabilization period.
  • Limited international travel and up to 20% domestic travel may be required post-stabilization.
  • In alignment with global IT strategy, identify and lead projects that implement new technologies to enhance efficiency and service offerings.
  • Support the expansion of successful digitalization initiatives across global Roehm facilities.
  • Monitor external suppliers within the area of responsibility.
  • Share knowledge and provide training across Roehm locations.

WHAT WE OFFER

For an overview of our benefits, please visit our careers page.

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