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IT Infrastructure Specialist
2 months ago
Location: Bay City TX, United States (US)
Job Function: IT
Career Level: Professionals
Company: Roehm America LLC
ABOUT US
Roehm is a prominent provider of methacrylate chemistry, operating globally with approximately 2,900 employees across four continents. Our offerings include MERACRYL methacrylates and PMMA molding compounds under the PLEXIGLAS brand, manufactured in our extensive production network. We cater to dynamic markets such as automotive, construction, and medical technology.
Our commitment to social responsibility and sustainability is fundamental to our business approach. We recognize our employees as our greatest asset and prioritize diversity and inclusion. If you excel in a setting where individual contributions are acknowledged, Roehm could be the ideal fit for you.
ROLE RESPONSIBILITIES
Roehm America is set to launch a significant chemical manufacturing facility in Bay City, TX. We are in search of a proactive IT professional to oversee the delivery of IT services for local users and manage the IT requirements of a newly acquired administrative facility. The new hire will collaborate with Plant Process Engineers to explore digitalization opportunities and support demand development in line with Roehm's global processes.
- Oversee the provision of defined IT services for the new Bay City facility.
- Ensure project execution aligns with global, regional, and local strategies, providing guidance to the local team while adhering to budget and timelines.
- Manage local business demands for new IT solutions and lead projects across the regional and global IT organization.
- Ensure IT solutions comply with established guidelines, security standards, and procedures.
- Collaborate with local teams to define and implement business continuity strategies.
- Handle daily IT service support and operational tasks, including incident, problem, configuration, change, and release management.
- Facilitate effective communication and coordination with global, regional, and local IT teams for seamless execution.
- Act as a liaison with local IT personnel, regional demand managers, service providers, and centralized service desks.
- Ensure adherence to local, regional, and global compliance standards and processes.
- Lead process optimization sessions to enhance service delivery.
- Build strong relationships with business partners and IT groups at all levels.
- Engage with manufacturing site leaders to identify IT needs and opportunities for service enhancements.
- Maintain a visible IT presence at the Bay City facility.
CANDIDATE REQUIREMENTS
- Bachelor's degree in engineering or a computer-related field with over 3 years of experience in IT project implementation.
- Proficient in Local Area and Wide Area Networks (LAN/WAN) and wireless networks (WLAN).
- Familiarity with MS Azure cloud services, M365, Teams telephony, and mobility technologies.
- Experience with Azure cloud infrastructure, including AAD, DNS, DHCP, SSL, and CISCO.
- Strong problem-solving skills and client relationship management experience.
- Excellent verbal and written communication skills, with experience working in diverse teams.
- Ability to maintain professionalism in high-pressure situations.
- This position requires on-site presence for the majority of the week during training and facility stabilization.
- Willingness to travel domestically as needed after facility start-up.
- In alignment with global IT strategy, identify and lead projects that implement new technologies to enhance efficiency and service offerings.
- Support the expansion of successful digital initiatives across global Roehm facilities.
- Monitor external suppliers within the scope of responsibility.
- Share knowledge and provide training across Roehm locations.
BENEFITS
For a comprehensive overview of our benefits, please visit our careers page.
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