Mission Support Operations Manager

1 week ago

Washington, Washington, D.C., United States NextGen Federal Systems Full time

Company Overview

NextGen Federal Systems, LLC is a leading provider of innovative technology and professional services, specializing in advanced software solutions and comprehensive support for mission and business operations. We prioritize collaboration with our clients to understand their objectives and enhance their organizational performance.

Position Overview

NextGen is in search of a skilled Mission Support Lead to oversee operations for the Department of Homeland Security, Customs and Border Protection, Office of Acquisition (OA). The successful candidate will exhibit exceptional managerial capabilities in organizing, planning, directing, and supervising contractor personnel while providing strategic leadership and vision.

Location: Washington DC (Hybrid Work Schedule)

Key Responsibilities

  • Act as the OA Executive Secretariat for various correspondence, taskers, and Congressional inquiries, ensuring compliance with audit requests and processing Freedom of Information Act (FOIA) submissions.
  • Collaborate with Administration, Human Resources, and Technology Support leaders to identify and address OA enterprise needs.
  • Lead a dedicated team of contractors, offering guidance and support for daily operations within the Mission Support Division.
  • Work alongside the Enterprise Services Chief of Staff to deliver essential products and services to OA personnel.
  • Evaluate business requirements and competencies necessary for Mission Support roles, assisting in manpower planning.
  • Build trust through transparent and ongoing engagement with OA leadership.
  • Maintain communication with executive leadership to ensure alignment with organizational needs and facilitate timely adjustments.
  • Foster a positive, professional, and dynamic workplace environment.

Qualifications

  • Project Management Professional Certification.
  • Master's degree in management, business, or a related discipline.
  • A minimum of 7 years of proven experience in organizing, planning, directing, and managing contractor teams at a headquarters level.
  • Proficient in the MS Office Suite (e.g., MS Word, Excel, PowerPoint, MS Project).
  • Excellent verbal and written communication skills.
  • Current Top-Secret clearance or a current DHS Background Investigation is highly desirable.
  • Ability to obtain and maintain a suitability determination following a CBP Background Investigation.

NextGen Culture

At NextGen Federal Systems, we are committed to fostering a corporate culture that values fairness, respect, and inclusivity. We emphasize the significance of our mission and the contributions of our employees, encouraging open communication and adaptability. Our environment promotes accountability, recognizes individual talents, and supports engagement at all levels.

NextGen is an Equal Opportunity Employer, committed to providing opportunities for protected veterans and individuals with disabilities.

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