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Theater Mission Planning Center Technical Support Engineer

2 months ago

Washington, Washington, D.C., United States Peraton Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to support our customer site at the Theater Mission Planning Center (TMPC). As a key member of our team, you will work directly with the customer onsite, providing expertise in the configuration, maintenance, and troubleshooting of Microsoft/Linux OS: Windows 10/11, Server 2016/2019, RedHat 7.x/8.x/9.x in support of the TMPC products developed by Peraton.

Key Responsibilities
  • Troubleshoot and diagnose system/software issues to ensure seamless operation of TMPC products.
  • Maintain systems with software and security updates to ensure compliance with industry standards.
  • Support system upgrades/installations to ensure timely delivery of TMPC products.
  • Support cyber security accreditation of TMPC products to ensure the highest level of security.
  • Investigate and report software discrepancies to ensure quality and reliability of TMPC products.
  • Support test events and other related customer requirements to ensure customer satisfaction.
Qualifications
  • 5 years of experience with a Bachelor's degree, 3 years with a Master's degree, or 0 years with a Ph.D. in lieu of degree, with 9 years of applicable experience acceptable.
  • Active DoD Top Secret/SCI clearance.
  • Must have or obtain DoD Directive 8570 Information Assurance compliance (Security+ certification) and Computing Environment compliance within 6 months.
  • Technical knowledge and experience with Microsoft products, including Operating Systems, SQL, PowerShell, and Office.
  • Strong Windows background - Windows/RedHat.
  • General knowledge of networking.
  • Possess good oral and written skills.
Desired Skills
  • Prior US Navy experience with Tomahawk background.
  • Operation knowledge of Theater Mission Planning Center (TMPC).
  • Possess software and/or systems engineering skills.
About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers.

Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.