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Mission Support Operations Manager

2 months ago

Washington, Washington, D.C., United States NextGen Federal Systems Full time

Company Overview

NextGen Federal Systems, LLC is a leading provider of innovative technology and professional services, dedicated to delivering advanced software solutions and comprehensive support services for mission-critical operations. We prioritize collaboration with our clients to fully grasp their business objectives and mission requirements.

Position Overview

NextGen is in search of a Mission Support Lead to provide essential support to the Department of Homeland Security, Customs and Border Protection, Office of Acquisition (OA). The successful candidate will possess substantial managerial expertise in organizing, planning, directing, and overseeing contractor personnel, while offering leadership, guidance, and strategic vision.

Location: Washington DC (Hybrid Work Schedule)

Key Responsibilities

  • Act as the OA Executive Secretariat, managing correspondence, taskers, and responses to Congressional inquiries, as well as supporting audit requests from the Government Accountability Office and the Office of Inspector General.
  • Collaborate with Administration, Human Resources, and Technology Support leaders to identify and address OA enterprise needs.
  • Lead a skilled team of contractors, providing direction and support for daily operations within the Mission Support Division.
  • Work alongside the Enterprise Services Chief of Staff to deliver enterprise products and services to OA personnel.
  • Evaluate business requirements and necessary skills for Mission Support roles, assisting in manpower planning.
  • Build trust through ongoing, transparent engagement with OA leadership.
  • Maintain communication with executive leadership to ensure alignment with organizational needs and facilitate timely adjustments.
  • Foster a positive, professional, and dynamic workplace environment.

Qualifications

  • Project Management Professional Certification.
  • Master's degree in management, business, or a related discipline.
  • A minimum of 7 years of proven experience in organizing, planning, directing, and managing contractor staff at a headquarters level.
  • Proficient in MS Office Suite (e.g., MS Word, Excel, PowerPoint, MS Project).
  • Excellent verbal and written communication skills.
  • Current Top-Secret clearance or current DHS Background Investigation is highly preferred.
  • Ability to secure and maintain a suitability determination following a CBP Background Investigation.

NextGen's Commitment

At NextGen Federal Systems, we are committed to fostering a corporate culture that values fairness, respect, and inclusivity. We emphasize the significance of our mission and the contributions of our employees, ensuring they understand the impact of their roles. We encourage open communication, adaptability, and accountability, creating an environment where all employees can thrive and contribute to our collective success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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