Inside Sales Representative

4 days ago

Schaumburg, Illinois, United States Baird & Warner Full time
Job Title: Inside Sales Agent

Baird & Warner is seeking a highly motivated and organized Inside Sales Agent to join our New Client Care Team (NCCT). As a key member of our team, you will be responsible for creating and nurturing relationships with potential clients, handling inbound and outbound calls, texts, emails, and chat inquiries.

Key Responsibilities:

  • Lead Management & Nurturing:
    • Utilize Cloze CRM to update, manage, and prioritize lead information.
    • Handle both inbound and outbound calls using Dialpad to connect with potential clients.
    • Nurture leads by providing relevant information and maintaining regular follow-ups.
  • Client Engagement:
    • Respond to inquiries and provide detailed information about properties and services utilizing platforms provided.
    • Use Zenlist to search and present property options to clients.
    • Implement scripts and dialogues to create qualified referrals, promoting the value proposition of the client-centric one-stop shopping concept including mortgage pre-approval with Key Mortgage and our recommended Baird & Warner Title vetted attorney.
  • Appointment Setting:
    • Schedule and document appointments for agents with potential buyers and sellers, ensuring all details are updated in Cloze CRM.
    • Conduct lead follow-up and nurture opportunities until appointments are successfully set.
  • Introduction to Mortgage Services:
    • Introduce and connect leads to our mortgage partners.
  • Team Collaboration:
    • Participate in daily huddles, meetings, and special events to discuss strategies and updates.
    • Work closely with agents and support teams to ensure excellent client service and successful transactions.

Requirements:

  • Must possess and maintain a current Illinois Broker Associate Real Estate License.
  • Prior experience in sales or customer service, preferably within real estate.
  • Proficiency with Cloze CRM, Dialpad, Zenlist, and BombBomb.
  • Strong communication skills with a confident telephone voice and ability to build rapport.
  • Excellent organizational and time management skills.
  • High level of motivation, coachable, with a mindset of continuous improvement.
  • Outstanding computer skills including Microsoft Word, Excel, G Suite, and a capacity to quickly learn specialized programs.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading real estate company in the industry.

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