Inside Sales Representative
4 days ago
Baird & Warner is seeking a highly motivated and organized Inside Sales Agent to join our New Client Care Team (NCCT). As a key member of our team, you will be responsible for creating and nurturing relationships with potential clients, handling inbound and outbound calls, texts, emails, and chat inquiries.
Key Responsibilities:
- Lead Management & Nurturing:
- Utilize Cloze CRM to update, manage, and prioritize lead information.
- Handle both inbound and outbound calls using Dialpad to connect with potential clients.
- Nurture leads by providing relevant information and maintaining regular follow-ups.
- Client Engagement:
- Respond to inquiries and provide detailed information about properties and services utilizing platforms provided.
- Use Zenlist to search and present property options to clients.
- Implement scripts and dialogues to create qualified referrals, promoting the value proposition of the client-centric one-stop shopping concept including mortgage pre-approval with Key Mortgage and our recommended Baird & Warner Title vetted attorney.
- Appointment Setting:
- Schedule and document appointments for agents with potential buyers and sellers, ensuring all details are updated in Cloze CRM.
- Conduct lead follow-up and nurture opportunities until appointments are successfully set.
- Introduction to Mortgage Services:
- Introduce and connect leads to our mortgage partners.
- Team Collaboration:
- Participate in daily huddles, meetings, and special events to discuss strategies and updates.
- Work closely with agents and support teams to ensure excellent client service and successful transactions.
Requirements:
- Must possess and maintain a current Illinois Broker Associate Real Estate License.
- Prior experience in sales or customer service, preferably within real estate.
- Proficiency with Cloze CRM, Dialpad, Zenlist, and BombBomb.
- Strong communication skills with a confident telephone voice and ability to build rapport.
- Excellent organizational and time management skills.
- High level of motivation, coachable, with a mindset of continuous improvement.
- Outstanding computer skills including Microsoft Word, Excel, G Suite, and a capacity to quickly learn specialized programs.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to work with a leading real estate company in the industry.
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