Operations Manager
4 days ago
The Area Manager will assume ownership for all contracted services for a high-profile Fortune 500 Company and will be expected to deliver an exceptional customer experience. This position will be responsible for leading people, processes, and programs to drive operational excellence in a complex work environment up to or over 1 million square feet in size.
Key Responsibilities:
- Client Relationship Management: Establishes and maintains exceptional client relationships and rapport.
- Financial Management: Responsible for financial budget, labor planning, and cost controls.
- Safety Culture: Cultivates a strong safety culture to provide a safe work environment.
- Team Leadership: Effectively leads and provides direct supervision to the onsite team across multiple shifts.
- Operational Planning: Plans, organizes, and communicates daily operational priorities and client requests.
- Employee Development: Sets employee expectations, provides training and feedback, and routinely inspects the facility.
- Supply Chain Management: Manages supply, chemical, and equipment usage, including proper training.
- Performance Management: Drives performance management in the areas of hiring, expectation setting, performance reviews, terminations, and uses disciplinary action when necessary.
- Revenue Growth: Looks for opportunities to increase revenue by providing additional or periodic services.
Requirements:
- 5 years of management experience.
- Experience in facility services or building management.
- Working knowledge of OSHA safety standards and regulations.
- Valid State-issued driver's license.
- Experience in warehouse, distribution center, or manufacturing environment is a plus.
- Excellent organizational skills and attention to detail.
- Solid business acumen and basic accounting principles.
- Proficient in Microsoft Office.
- Previous custodial experience desired.
Physical Demands:
Must be able to lift at least 50 lbs., navigate around tight spaces, walk or stand for a period of 8-10 hours per day in an environment with variable noise levels, lighting conditions, and temperature variations.
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