Technical Field Engineer

1 week ago

Houston, Texas, United States Jobot Full time

Field Service Engineer - Extensive Travel Required - Domestic & International - Packaging Solutions

Salary:
$30 - $45 per hour

About Us:

We specialize in delivering innovative packaging solutions across diverse sectors such as food, beverage, household items, and pharmaceuticals. Our offerings encompass a wide range of services including filling, conveying, palletizing, and depalletizing.

Benefits:

We provide comprehensive benefits including Medical, Dental, Vision, and Prescription Drug Coverage, along with Spending Accounts (HSA, Health Care FSA, and Dependent Care FSA). Additional perks include Paid Time Off, Holiday Pay, a 401k Retirement Plan with Employer Matching Contributions, Life and Accidental Death & Dismemberment (AD&D) Insurance, Paid Leave, and Tuition Assistance.

Position Overview:

We are looking for a skilled and motivated individual to fill the role of Permanent Field Service Engineer. This position offers a unique opportunity to leverage your engineering expertise in a hands-on environment, blending technical problem-solving with customer engagement and field operations.

Key Responsibilities:
As a Permanent Field Service Engineer, your primary duties will include:

  • Delivering on-site technical assistance to clients, including diagnosing and repairing intricate machinery and systems.
  • Conducting regular maintenance and inspections on equipment, identifying potential issues, and implementing preventative measures to ensure peak performance.
  • Applying your expertise in wiring and PLC to install, test, and maintain electrical and electronic systems and equipment.
  • Formulating and executing solutions for technical challenges, utilizing your troubleshooting abilities to minimize disruptions to client operations.
  • Providing outstanding customer service, effectively communicating with clients to understand their requirements and concerns, and delivering clear, concise, and accurate information.
  • Documenting all work performed through detailed service reports and offering recommendations for future service needs.
  • Collaborating with the engineering team to share insights, enhance processes, and contribute to the ongoing improvement of our service offerings.

Qualifications:
To qualify for the role of Permanent Field Service Engineer, candidates should possess the following qualifications:

  • A minimum of 3 years of relevant experience in the Engineering sector.
  • Demonstrated expertise in wiring, PLC, troubleshooting, and field service.
  • A degree in Engineering or a related discipline is preferred.
  • Exceptional problem-solving capabilities, with the ability to think critically and devise innovative solutions to technical issues.
  • Strong customer service aptitude, with effective communication skills to build robust client relationships.
  • Excellent written and verbal communication abilities.
  • Capability to work autonomously, managing time and workload efficiently.
  • Willingness to travel as necessary to provide on-site support to clients in various locations.
  • A valid driver's license.
  • A commitment to ongoing learning and development, staying informed about the latest technologies and industry advancements.


This is an excellent opportunity for an experienced Field Service Engineer to engage in a challenging and fulfilling role, working with cutting-edge technologies and providing essential support to our clients.

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