Cantonese-English Bilingual Healthcare Customer Service Representative
6 days ago
We're a company that's all about making customers happy. Since 1982, we've been helping businesses build strong, positive relationships with their customers. Our unique blend of human touch and technology has enabled us to deliver exceptional customer experiences for some of the world's leading brands.
We're proud to be an equal opportunity employer, where all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We believe in building a diverse and inclusive workforce that reflects the communities we serve. We strive to create an environment where everyone feels valued, respected, and empowered to be their authentic selves.
Position SummaryAre you passionate about helping others and making a positive impact? As a Cantonese-English bilingual customer service representative, you'll be the key to delivering exceptional customer experiences. Whether it's answering questions, providing product information, or resolving issues, you'll be the difference between a good and great customer experience.
Essential Duties and Responsibilities- Respond to customer inquiries in a timely and professional manner
- Conduct research to provide accurate and helpful information to customers
- Qualifications:
- Bilingual in English and Cantonese
- 6 months or more of customer service experience
- High school diploma or equivalent
- Strong product knowledge and communication skills
- Computer experience and high-speed internet connection
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