Russian-English Bilingual Customer Service Representative
2 weeks ago
We're a company that's all about making customers happy. Since 1982, we've been helping businesses build strong, positive relationships with their customers. Our unique blend of humanity and technology enables us to deliver exceptional customer experiences.
We're proud to work with some of the world's leading brands, handling millions of customer interactions every day. Our goal is to make a real difference in people's lives, one conversation at a time.
Our Commitment to Diversity and InclusionWe believe that diversity is our strength, and we're committed to creating a workplace that reflects the communities we serve. We celebrate individuality and promote a culture of respect, empathy, and understanding.
We're an equal opportunity employer, and we welcome applicants from all backgrounds. Our goal is to create a workplace where everyone feels valued, included, and empowered to be their authentic selves.
Job SummaryWe're looking for a passionate and compassionate individual to join our team as a Russian-English Bilingual Customer Service Representative. As a key member of our customer experience team, you'll play a vital role in delivering exceptional service to our customers.
Whether it's answering questions, providing product information, or resolving issues, you'll be the difference between a good customer experience and an outstanding one. If you're a people person with a passion for helping others, we want to hear from you.
Essential Duties- Answer incoming customer communications in a timely and professional manner
- Conduct research to provide accurate and helpful information to customers
- Qualifications:
- Bilingual in English and Russian
- 6 months or more of customer service experience
- High school diploma or equivalent
- Strong product knowledge and communication skills
- Computer experience and high-speed internet connection
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