Financial Operations Assistant for Long-Term Care

1 week ago


La Mirada, California, United States Imperial Healthcare Center Full time

Imperial Healthcare Center is a well-established skilled nursing facility dedicated to providing quality care. We are currently in search of a Business Office Assistant to join our team. The working hours for this position are from 8 AM to 5 PM, Monday through Friday.

Key Responsibilities:

  • Adhere to the facility's attendance policy, ensuring consistent and punctual attendance.
  • Manage and reconcile monthly petty cash, submitting requests for replenishment as necessary.
  • Conduct Medi-Cal and Medicare eligibility checks.
  • Maintain accurate documentation and filing of essential paperwork.
  • Perform additional duties as assigned to support office operations.

Preferred Skills:

  • Understanding of the needs of long-term care patients.
  • Mental resilience to thrive in a dynamic work environment.
  • Ability to handle emotional stress associated with working with patients who may be ill, disabled, or elderly.
  • Capability to manage challenging resident behaviors, including verbal outbursts and memory issues.
  • Being bilingual is advantageous but not mandatory.
  • Familiarity with State Notices and ensuring compliance with mandated postings.
  • Oversee and reconcile Resident Trust Accounts in accordance with business office policies.
  • Participate in the deposit posting process, including cash handling and check verification.
  • Input charge information into the database accurately.
  • Verify insurance benefits, assist with referrals, and secure necessary authorizations.
  • Knowledge of TARS system and Medi-Cal billing processes.
  • Engage with HMOs for billing inquiries and follow-ups.
  • May assist with accounts receivable and payable tasks as needed.
  • Support the office by answering phone calls and addressing inquiries.
  • Contribute to the collections process, which may involve correspondence and follow-up calls.
  • Utilize time effectively to maximize productivity.
  • Possess strong numerical skills to calculate figures such as fractions, percentages, and ratios.


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