Help Desk Support Specialist
6 days ago
Join the Fortune Society Inc. team as a Help Desk Associate and play a vital role in providing day-to-day technical support to our organization's computer network infrastructure.
Job Summary:The Help Desk Associate is responsible for delivering exceptional customer service and technical support to our staff, ensuring they have the necessary tools and resources to perform their duties efficiently.
Key Responsibilities:- Provide timely and effective technical support to staff members via phone, email, or in-person.
- Install, configure, diagnose, troubleshoot, and repair hardware and software issues, including PCs, laptops, mobile devices, and printers.
- Perform hardware and software inventory, as well as software license tracking.
- Assist in training staff on PC usage and basic network operations.
- Develop and maintain technical documentation, including step-by-step procedures and troubleshooting guides.
- Minimum 1 year of hands-on experience with workstation support, including operating systems, applications, and hardware support in a Windows OS environment.
- Proven experience in troubleshooting client-side networking and connectivity issues.
- Strong knowledge of Microsoft and TCP/IP networking, as well as network printing.
- High school diploma or equivalent (some college preferred).
- A+ and Net + Certified preferred.
As a Help Desk Associate at Fortune Society Inc., you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary range of $40,000 - $45,000 per year.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
-
Help Desk Support Specialist
3 weeks ago
Oklahoma City, Oklahoma, United States General Dynamics Information Technology Full timeJob DescriptionJob Title: Help Desk Support SpecialistJob Summary:We are seeking a highly skilled Help Desk Support Specialist to join our team at General Dynamics Information Technology. As a Help Desk Support Specialist, you will be responsible for providing technical support and troubleshooting to voice and AV systems, hardware, and software.Key...
-
Help Desk Support Specialist
4 days ago
Ellicott City, Maryland, United States K2 Staffing Full timeJob Title: Help Desk SupportWe are seeking a highly skilled Help Desk Support professional to join our team at K2 Staffing. As a Help Desk Support specialist, you will be responsible for providing technical assistance and support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide pre- and post-sales...
-
Help Desk Specialist IV
1 week ago
Rock Island, Illinois, United States Beat Full timeJob Title: Help Desk Specialist IVJob Summary: We are seeking a highly skilled Help Desk Specialist IV to join our team. As a Help Desk Specialist IV, you will be responsible for providing technical support to end users, troubleshooting hardware and software issues, and documenting solutions.Key Responsibilities: 1. Troubleshoot hardware and software...
-
Help Desk Support Specialist
7 days ago
Kansas City, Missouri, United States Insight Global Full timeJob SummaryWe are seeking a skilled Help Desk Support Specialist to join our team at Insight Global. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our clients and stakeholders.Key ResponsibilitiesProvide timely and effective support for workstation, printer, and other endpoint hardware...
-
Help Desk Support Specialist
5 days ago
Kansas City, Missouri, United States Insight Global Full timeJob DescriptionWe are seeking a skilled Help Desk Support Specialist to join our team at Insight Global. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our clients.Key Responsibilities:Provide timely and effective support for workstation, printer, and other endpoint hardware issues.Assist with...
-
IT Help Desk Technician
8 hours ago
Long Island City, United States Kforce Technology Staffing Full timeRESPONSIBILITIES:Kforce is working with a global luxury brand located in New York in search of an IT Help Desk Technician to join their team! This position is full time, direct hire and on-site 5-days a week.Summary:Moving between our Long Island City and Fifth Avenue Manhattan locations, this position provides in-person and virtual Level 1 IT help desk...
-
Help Desk Consultant
5 days ago
Long Island City, United States City of New York Full timeJob Title: Help Desk ConsultantJoin the City of New York's Department of Health and Mental Hygiene as a Help Desk Consultant and play a vital role in supporting the delivery of Early Intervention services to children and families.Job Summary:The Help Desk Consultant will provide case resolution support to staff and providers, ensuring timely submission of...
-
Help Desk Associate
5 days ago
Long Island City, United States City of New York Full timeJob Title: Help Desk AssociateJoin the City of New York team as a Help Desk Associate and contribute to the success of our organization.About the RoleWe are seeking a highly organized and detail-oriented individual to provide administrative support to our team. The successful candidate will be responsible for processing document submissions, completing data...
-
Help Desk Specialist I
2 weeks ago
Rock Island, Illinois, United States Beat Full timeJob Title: Help Desk Specialist I**Job Summary:**We are seeking a highly skilled Help Desk Specialist I to join our team.**Responsibilities:*** Provide technical support for desktop and laptop computers, including setup, troubleshooting, and maintenance* Configure and test network connectivity and wireless access for local and remote computers or devices*...
-
Help Desk Specialist I
2 weeks ago
Rock Island, Illinois, United States Beat Full timeJob Title: Help Desk Specialist I**Job Summary:**We are seeking a highly skilled Help Desk Specialist I to join our team.**Responsibilities:*** Provide technical support for desktop and laptop computers, including setup, troubleshooting, and maintenance* Configure and test network connectivity and wireless access for local and remote computers or devices*...
-
Help Desk Specialist II
1 week ago
Rock Island, Illinois, United States Beat Full timeJob Title: Help Desk Specialist IIJob Summary: We are seeking a skilled Help Desk Specialist II to join our team. The successful candidate will provide technical support and assistance to end-users, troubleshoot and resolve hardware and software issues, and maintain and configure computer systems and networks.Responsibilities: 1. Provide technical support...
-
Help Desk Specialist I
6 days ago
Rock Island, Illinois, United States Beat Full timeJob Title: Help Desk Specialist IJob Summary: We are seeking a skilled Help Desk Specialist I to join our team. The successful candidate will provide technical support to end-users, troubleshoot hardware and software issues, and ensure seamless network connectivity.Key Responsibilities: 1. Provide technical support to end-users via phone, email, or...
-
Help Desk Specialist II
5 days ago
Rock Island, Illinois, United States Beat Full timeJob Title: Help Desk Specialist IIJob Summary: We are seeking a skilled Help Desk Specialist II to join our team. The successful candidate will provide technical support to end-users, troubleshoot hardware and software issues, and ensure seamless network connectivity.Responsibilities: 1. Provide technical support to end-users via phone, email, or in-person....
-
Help Desk Support Specialist
5 days ago
Carson City, Nevada, United States INSPYR Solutions Full timeHelp Desk Analyst 4 RoleWe are seeking a skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. As a Help Desk Analyst 4, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide technical support to clients via phone, email, and remote desktop Troubleshoot and...
-
IT Help Desk Specialist
4 weeks ago
Panama City, United States King Technologies, Inc. Full timeJob DescriptionJob DescriptionKing Technologies is seeking an IT Help Desk Technician to Support the Customer Service Desk for the Operations and Maintenance (O&M) and Life Cycle Maintenance (LCM) to the NSWC PCD RDT&E and NMCI Unclassified Network, the NSWC PCD RDT&E Secure Defense Research and Engineering Network (SDREN) Laboratory (Classified) Network and...
-
Help Desk Support Specialist
5 days ago
Carson City, Nevada, United States INSPYR Solutions Full timeHelp Desk Analyst 4 Job DescriptionWe are seeking a highly skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. As a Help Desk Analyst 4, you will be responsible for providing technical support to our clients and resolving complex technical issues.Key Responsibilities:Provide technical support to clients via phone, email, and remote...
-
Help Desk Support Specialist
1 week ago
Carson City, Nevada, United States INSPYR Solutions Full timeJob Title:Help Desk Analyst 4Job Summary:We are seeking a skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.Key Responsibilities:Respond to and resolve technical issues via phone, email, and remote desktop supportProvide...
-
Help Desk Support Specialist
7 days ago
Carson City, Nevada, United States INSPYR Solutions Full timeHelp Desk Analyst 4 Job DescriptionWe are seeking a skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. This is a 10-12 month contract position, working 3 days a week remotely and 2 days a week on-site in Carson City, NV. The role involves providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and...
-
Help Desk Support Specialist
4 days ago
Carson City, Nevada, United States INSPYR Solutions Full timeHelp Desk Analyst 4 Job DescriptionJoin INSPYR Solutions as a Help Desk Analyst 4 in Carson City, NV. This 10-12 month contract opportunity offers a competitive compensation package of $25 - $ and requires 3 days a week remote work and 2 days a week on-site work, with 10% travel within the state.Key Responsibilities:Provide technical support to employees and...
-
Help Desk Support Specialist
6 days ago
Carson City, Nevada, United States INSPYR Solutions Full timeHelp Desk Analyst 4 Job OpportunityWe are seeking a skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. This is a 10-12 month contract position, working 3 days a week remotely and 2 days a week on site in Carson City, NV. The role involves providing technical support to our clients, with up to 10% travel within the state.Key...