Help Desk Support Specialist

19 hours ago


Carson City, Nevada, United States INSPYR Solutions Full time
Job Title:

Help Desk Analyst 4

Job Summary:

We are seeking a skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.

Key Responsibilities:
  • Respond to and resolve technical issues via phone, email, and remote desktop support
  • Provide timely and effective support to ensure minimal downtime and maximum productivity
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track support requests and resolutions
Requirements:
  • 3+ years of experience in a help desk or technical support role
  • Strong technical skills and knowledge of IT systems and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary range of $25 - $
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development


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