Help Desk Support Specialist
19 hours ago
Help Desk Analyst 4
Job Summary:We are seeking a skilled Help Desk Analyst 4 to join our team at INSPYR Solutions. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.
Key Responsibilities:- Respond to and resolve technical issues via phone, email, and remote desktop support
- Provide timely and effective support to ensure minimal downtime and maximum productivity
- Collaborate with internal teams to resolve complex technical issues
- Document and track support requests and resolutions
- 3+ years of experience in a help desk or technical support role
- Strong technical skills and knowledge of IT systems and software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- A competitive salary range of $25 - $
- A dynamic and supportive work environment
- Opportunities for professional growth and development
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