Help Desk Support Specialist
1 month ago
We are seeking a skilled Help Desk Support Specialist to join our team at Insight Global. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our clients.
Key Responsibilities:- Provide timely and effective support for workstation, printer, and other endpoint hardware issues.
- Assist with MS Office 365 applications, including MS Teams, to ensure seamless integration and functionality.
- Utilize ServiceNow for ticketing system management to ensure efficient issue resolution.
- Collaborate with business stakeholders to understand their technical needs and provide personalized support.
- 2+ years of experience in Help Desk or IT Support, preferably in a healthcare environment.
- Strong technical skills and ability to troubleshoot complex issues.
- Excellent communication and interpersonal skills to effectively interact with clients and stakeholders.
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. If you need assistance or a reasonable accommodation during the application process, please contact HR@insightglobal.com.
For more information on how we collect, store, and process your personal data, please review our Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
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