Care Manager

12 hours ago


Marrero, Louisiana, United States LCMC Health Full time
About the Role

We are seeking a skilled Care Manager to join our team at LCMC Health. As a Care Manager, you will play a critical role in ensuring the best possible patient outcomes and efficient utilization of resources.

Key Responsibilities
  • Develop individualized care plans that consider the patient's and caregivers' goals, preferences, and desired level of involvement in the care management plan.
  • Make outbound calls to assess patients' current health status and identify gaps or barriers in treatment plans.
  • Coordinate care for members and make referrals to outside sources as needed.
  • Ensure members discharging from hospital or emergency department receive the necessary services and resources, including medication reconciliation.
  • Triage symptom-based calls per approved protocols for a wide range of patients.
  • Enroll patients and manage alerts for various home monitoring programs.
  • Provide approved general health information and guidance to public callers from approved sources by assessing their needs.
  • Document all workflows in the EPIC system for purposes of tracking and quality assessment.
  • Provide patient education to assist with self-management of wellness and disease.
  • Educate enrolled members on chronic and acute disease processes.
  • Interact with LCMC Health care partners, leadership, and/or physicians to discuss clinical questions, concerns, strategies, and care plans to achieve quality and cost management objectives.
Requirements
  • Current nursing license to practice in Louisiana and as defined by the Louisiana State Board of Nursing, LPN License or Social Worker License.
  • 2 years of professional nursing or care management experience.
About LCMC Health

LCMC Health is a community of caregivers dedicated to bringing the best possible care to every person and parish in Louisiana and beyond. We celebrate authenticity, originality, equity, inclusion, and a little come-on-in attitude as the foundation of our culture of everyday extraordinary.


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