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Certified Healthcare Assistant
2 months ago
POSITION SUMMARY:
The Certified Medical Assistant is tasked with delivering safe and effective nursing care to patients, providing essential support, and managing data entry tasks. This role requires a comprehensive understanding of the skills necessary to deliver care tailored to the physical, educational, safety, and related needs of patients across all age groups, including pediatric, adolescent, adult, and geriatric populations.
KEY RESPONSIBILITIES:
- Assist patients with mobility, transferring, dressing, specimen collection, and exam preparation.
- Gather relevant patient history in accordance with organizational protocols.
- Conduct screenings as per provider guidelines.
- Support physicians and nurse practitioners during various medical procedures.
- Document observations and actions in patient records accurately.
- Communicate instructions from healthcare providers to patients and families, ensuring age-appropriate understanding.
- Prepare necessary instruments and equipment for examinations following departmental protocols.
- Maintain cleanliness of exam and procedure rooms between patient visits.
- Ensure sterilization of instruments and equipment in line with infection control policies.
- Respond to emergency situations within the scope of training.
- Manage patient flow by checking schedules and organizing appointments.
- Handle the sending and receiving of patient medical records.
- Complete necessary forms and requisitions as required.
- Oversee routine management of medical records, ensuring accurate filing of reports and documents.
LEADERSHIP AND COLLABORATION:
- Engage in professional development activities to uphold quality healthcare standards.
- Communicate effectively with healthcare team members and facility staff to enhance service quality.
- Adhere to clinic policies and procedures consistently.
SKILLS AND COMPETENCIES:
- Embrace organizational initiatives and demonstrate adaptability during periods of change.
- Pursue opportunities for both formal and independent learning to enhance clinical and administrative skills.
- Exemplify and promote exceptional customer service.
- Maintain consistent communication with the Clinic Care Manager and other providers regarding operational matters.
SUPERVISORY ROLE:
- This position does not include supervisory responsibilities.
QUALIFICATIONS:
- Successful performance in this role requires the ability to fulfill essential duties satisfactorily. The qualifications listed below represent the necessary knowledge, skills, and abilities. Reasonable accommodations may be made for individuals with disabilities.
EDUCATION AND EXPERIENCE:
- High School Diploma or GED. Certification in Medical Assisting is required. A minimum of one (1) year of experience in a public-facing role is preferred; candidates should possess pleasant telephone etiquette and the ability to interact tactfully with patients. Proficiency in computer usage is essential.
LANGUAGE PROFICIENCY:
- Ability to read, write, speak, and comprehend written documents fluently. Bilingual proficiency in Spanish is preferred.
MATHEMATICAL ABILITY:
- Ability to apply mathematical concepts such as probability, statistical inference, fractions, percentages, ratios, and proportions to practical situations.
REASONING SKILLS:
- Ability to identify problems, gather data, establish facts, and draw valid conclusions. Capable of interpreting a variety of technical instructions in mathematical or diagram form and managing several abstract and concrete variables.
CERTIFICATIONS/LICENSES:
- Medical Assistant certification is mandatory. All candidates will undergo a criminal background check and drug screening as part of the pre-employment process.
WORK ENVIRONMENT:
- The characteristics of the work environment described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations will be made for individuals with disabilities to perform essential functions. The noise level in the work environment is typically moderate.
- This job description outlines the primary duties and responsibilities but is not exhaustive of all tasks inherent to the position. Employees may be assigned additional tasks as required by their supervisor.
PHYSICAL DEMANDS:
- Priority Health Care complies with the Americans with Disabilities Act and all relevant federal, state, and local laws. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions.
Priority Health Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, citizenship status, religion, age, gender identification, pregnancy, marital or familial status, gender or sexual orientation, veteran or military status, physical or mental disability, genetic information, or any other status protected by law, in compliance with applicable federal, state, and local laws.
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