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Customer Service Representative I/II

4 weeks ago

Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full time
Job Summary:

As a Customer Service Representative I/II at Municipal Employees Credit Union of Baltimore, Inc., you will play a vital role in maintaining member loyalty by efficiently meeting their needs and requests. You will provide accurate account information, promote credit union products and services, and handle member inquiries face-to-face. This is a fantastic opportunity to work in a dynamic environment and make a real difference in the lives of our members.

Key Responsibilities:
  • Act as a liaison for the credit union to maintain member loyalty
  • Provide accurate account information and promote credit union products and services
  • Handle member inquiries face-to-face
  • Opens new accounts and resolves issues
  • Provides a variety of transactional services for members' accounts

Requirements:
  • High School diploma, general studies required
  • 12-18 months Teller/Member Service experience required
  • Financial services background preferred
  • Proficient written and oral communication skills
  • Participation in Business Development activities required

Equal Opportunity Employer:
Municipal Employees Credit Union of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.