Application Support Analyst
1 week ago
U.S. Bank is seeking a highly skilled Application Support Analyst to join our team. As a key member of our Risk Technology Services group, you will be responsible for providing operational support for our enterprise governance, risk, and compliance programs, as well as support for various Credit applications.
Key Responsibilities:- Fielding requests from multiple corporate risk programs and business line users
- Monitoring data feeds
- Setting up and executing high visibility certification campaigns
- Archer attestations
- Modifying existing processes to correct chronic errors, enhance or improve performance
- Providing ongoing support for multiple processes and applications
- Performing other projects or miscellaneous duties, as requested or assigned
- Bachelor's degree or equivalent work experience
- Strong analytical, critical thinking, and problem-solving skills
- Ability to manage and prioritize multiple tasks simultaneously
- Self-motivated, quick learner, takes initiative
- Ability to work independently and as a team
- Excellent verbal and written communication skills
- Experience with Archer a plus
- Experience with SQL and ServiceNow a plus
- Proficient with Microsoft O365 applications (Excel, SharePoint, Teams, Word, Viva Engage, etc.)
- A comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution, and pension
- A hybrid/flexible schedule, with an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.
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Application Support Analyst
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