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IT Application Consultant
2 weeks ago
Join Our Team as a Technical Application Analyst
Are you prepared to leverage your technical skills and become an integral part of a leading organization? Diamonds Direct is on the lookout for a talented Technical Application Analyst who will be essential in maintaining the efficiency and dependability of our software solutions. If you possess a solid foundation in technical support, analytical thinking, and problem resolution, coupled with a commitment to ongoing enhancement and teamwork, we would love to connect with you.
Position Overview:
As a Technical Application Analyst, you will:
- Deliver technical assistance for customer relationship management (CRM) and proprietary inventory management systems.
- Work closely with development teams to improve application features and performance.
- Conduct system upkeep to ensure peak operational efficiency.
- Develop and update technical documentation for reference and training.
- Engage in testing processes to validate application functionality.
- Evaluate user needs and convert them into technical requirements.
- Keep abreast of industry advancements and new technologies.
- Identify opportunities for process enhancements.
- Provide training and support to end-users to maximize application usage.
Qualifications:
- A Bachelor's degree in Computer Science or a related discipline.
- Demonstrated experience in technical application support and analysis.
- Strong knowledge of application architecture and database management.
- Proficiency in programming languages such as Java, Python, or SQL.
- Familiarity with enterprise application platforms is advantageous.
- Exceptional analytical and troubleshooting abilities.
- Strong communication skills, both verbal and written.
- Capability to work autonomously as well as part of a team.
- Experience with Agile project management methodologies.
- Relevant certifications will be considered a plus.
We require a minimum of 3 years of relevant experience.
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