Senior Business Systems Analyst

16 hours ago


Charlotte, North Carolina, United States Insight Global Full time
Job Title: Senior Business System Analyst - Retail Applications

Location: Hybrid in Charlotte, NC 28217

Job Description:

We are seeking a seasoned Senior Business Analyst specializing in Point of Sale (POS) or payment applications and various in-store applications. The role of the Business Analyst involves comprehending the business vision of the store operations team and collaborating with stakeholders to devise and execute an innovative roadmap of initiatives. The ideal candidate will possess a robust background in store POS systems, technical expertise, and a grasp of backend retail ERP systems.

Key Responsibilities:

  • Comprehend, analyze, and convey business requirements to align with store systems Product owners and development teams.
  • Collaborate with key business stakeholders to offer recommendations and suggestions for optimizing store systems, applications, and business processes.
  • Gather, define, analyze, and validate application requirements and business rules, scope, functional, non-functional requirements, source to target mappings and user acceptance criteria to ensure the fulfillment of business needs.
  • Monitor project progress by tracking key milestones, phases, and elements within a given sprint and recommend iteration deliveries.
  • Analyze and understand the upstream and downstream implications of proposed changes to accurately assess impacts on surrounding systems.
  • Work with the Product Owner to formulate and prioritize user stories for a given initiative and participate in all related ceremonies.
  • Actively participate in defining test strategies and scenarios to support test execution with the QA team and business stakeholders.

Qualifications:

  • 6+ years of experience as a Business Analyst.
  • Experience in a retail organization.
  • Prior experience with POS, Payment, and retail store systems.
  • Knowledge of payment solutions and their integrations.
  • Proficient in defining capabilities, developing features, and writing detailed user stories.
  • Demonstrated experience documenting functional and technical requirements.

Preferred:

  • Familiar with retail data modeling

Compensation:

$50/hr to $57/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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