Public Sector Solutions Consultant

3 days ago


Raleigh, North Carolina, United States Public Consulting Group Full time
About Us

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.

Job Description
  • Develop presentations for client stakeholders
  • Evaluate client needs, plan and execute delivery and implementation plans, and test and troubleshoot final system setups
  • Assist external clients in implementing technical systems, software, or solutions
  • Learns web-based technologies and leads clients through implementation and training processes
  • Drafts updates to training manuals and other end-user documentation
  • Assists end-users with support inquiries using multiple platforms
  • Cordinates with team if end-user inquiries need to be escalated
  • Assists in conducting online and on-site trainings
  • Assists team in developing specifications and testing technical development tasks
  • Uses database management systems to gather and analyze data
  • Works within a team to accomplish other duties on projects to meet necessary deadlines
Requirements
  • Bachelor's degree or equivalent experience required
  • 2+ years of similar work experience preferred
Working Conditions
  • Office Setting

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.

As required by applicable law, PCG provides the following reasonable range of compensation for this role: $70,000 - $74,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, and bereavement leave.



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