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Strategic Customer Engagement Manager

2 months ago

Stamford, Connecticut, United States BlueTriton Brands Full time

Position Overview:
This role offers a Hybrid work model, combining three days in the office with two days of remote work.


Company Background:
BlueTriton is a prominent provider of spring and purified water products, recognized for its portfolio of well-known bottled water brands.


We take pride in offering a diverse range of responsibly sourced and sustainably packaged spring water, along with other high-quality products and services.


Join BlueTriton and explore a career filled with exciting opportunities that make a difference.


Job Responsibilities:
We are in search of a talented and dynamic Strategic Customer Engagement Manager who will report directly to the Director of Channel Sales Development.


Location:
This position is based in our corporate headquarters with a hybrid work schedule.


The key responsibilities for this role include, but are not limited to:

  • Formulating customer strategies and conducting comprehensive business analyses to pinpoint significant growth initiatives and essential customer communications.
  • Collaboration on Customer Selling Solutions:
    Assist in crafting BTB selling messages and campaigns aimed at delivering a cohesive voice and direction to meet customer sales objectives.
  • Support the Sales Force in strategizing and preparing for critical customer negotiations, addressing any objections related to these messages and initiatives.
  • Exhibit expertise in developing internal and external sales presentations, utilizing polished visualizations and compelling storytelling that aligns with internal initiatives and consumer insights.
  • Serve as a liaison among sales, sales operations, and marketing for planning related to merchandising events, new product launches, asset development, and media strategies.
  • Lead the Integrated Commercial Planning process for the primary customer under your responsibility, producing annual 4P playbooks and customer plans for national sales meetings.
  • Retail Communication:
    Oversee the selling pages of the Retail Playbook, ensuring content is regularly updated.
  • Facilitate town hall meetings and act as the main point of contact for customer account managers.
  • Collaborate with marketing and sales teams to devise initiatives that enhance revenue growth.
  • Work alongside Finance and pricing teams to establish and maintain pricing guidelines, price/pack/architecture, and promotional planning with a focus on ROI.
  • Drive gap-closing initiatives and develop strategies to achieve annual targets.
  • Manage reporting and tracking programs for new product introductions.


Qualifications:
Ideal candidates will possess the following qualifications:

  • Education: Bachelor’s Degree.
  • Experience: A minimum of 5 years in Consumer Packaged Goods (CPG) and at least 3 years in sales is highly preferred.
  • Ability to synthesize data from various sources effectively.
  • Proven capability to collaborate with cross-functional teams and engage diverse groups.
  • Exceptional skills in Excel and PowerPoint.
  • Presentation Skills: Ability to present data accurately and credibly.
  • Experience in sales, trade marketing, and shopper marketing.
  • Familiarity with syndicated data systems (Nielsen/IRI).
  • Experience interacting with customers and customer managers.


Compensation:
The salary range for this position is between $100,000 and $120,000, with eligibility for a 15% annual bonus.


Company Commitment:
BlueTriton Brands is dedicated to fostering a diverse and inclusive workplace. We are an Equal Opportunity and Affirmative Action employer, committed to creating a welcoming environment for all individuals.

We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or disability. We also consider qualified applicants with criminal histories, in accordance with applicable laws.

BlueTriton Brands is committed to providing reasonable accommodations for candidates with disabilities throughout the recruitment process.