Strategic Client Partner
4 weeks ago
As a Strategic Client Partner at adm Promotions, you will be responsible for establishing and building positive client relationships, identifying value-added business opportunities, and delivering best-in-class service. This role requires a strong understanding of the client's brands, business models, and objectives, as well as the ability to develop close working relationships and thrive in a fast-paced environment.
Key Responsibilities:
- Communicate daily with internal teams and external clients, prioritizing client service and leading the briefing and product sourcing process to drive desired output for creative and merchandise.
- Support the development of product and creative proposals, including creating and presenting merchandise proposal PowerPoint decks for clients.
- Monitor proofing, sampling, pre-production, approval, and sign-off timing, proactively anticipating upcoming milestones and documenting delivery timing and order management data with the Shared Services team.
- Learn, understand, and become an expert on the client's brands, business models, objectives, and competitive landscape, providing strategic recommendations and creative ideas to the client on an ongoing basis.
- Participate in proactive innovation to develop and maintain business relationships, improve product knowledge, and identify opportunities to increase sales, leading day-to-day project tracking and collaborating with account team members and other internal groups.
Requirements & Qualifications:
- Bachelor's degree or higher with 5+ years of experience working for a print/promotional product or procurement outsource agency, servicing CPG/retail client brand teams.
- Experience working with both domestic and international supply bases, with a proven track record of growing and maintaining business and driving top-line revenue growth and margin enhancement.
- Extensive experience engaging and influencing cross-functionally, particularly across multiple client marketing/brand teams and internal supply chain teams, with strong project management skills and the ability to identify and clearly present solutions.
- Proficient in Excel, Word, and PowerPoint, with strong organization skills, attention to detail, and the ability to work under pressure.
adm Promotions is an equal opportunity employer and is committed to creating a diverse environment.
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