Guest Relations Coordinator
1 week ago
Position: Host/Greeter
We are seeking a dedicated Host/Greeter to enhance our guest experience at Juke Joint. The ideal candidate will demonstrate exceptional service skills and a strong ability to lead and support staff at all levels. Experience in a dynamic bar setting is essential.
This role involves delivering outstanding customer service, ensuring safety, and promoting responsible consumption of alcoholic beverages. The Host/Greeter will be tasked with verifying IDs and managing entry for guests, particularly those who may be overly intoxicated. Your ability to foster a welcoming environment and build rapport with patrons is crucial.
Key Responsibilities:
- Oversee the flow of guests entering the venue
- Conduct ID checks
- Greet guests upon arrival and express gratitude as they depart
- Report any issues to management promptly
- Monitor and manage any disruptive guests
- Support fellow team members as needed
- Facilitate crowd control and direct traffic effectively
Required Qualifications:
- Prior experience as a host or greeter in a restaurant or bar setting is preferred
- Must be at least 21 years of age
- Possession of or ability to obtain Responsible Beverage Service (RBS) certification through Alcohol Beverage Control (ABC)
- Friendly demeanor with a focus on customer satisfaction
- Effective communication skills for articulating greetings and addressing guest requests
- Ability to relay guest concerns to management clearly
We look forward to your application
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