Restaurant Operations Manager

2 weeks ago


Novi, Michigan, United States Five Guys Full time

The starting salary for this role is $65,000 annually, with opportunities for performance-based bonuses.

What can you anticipate?

Enjoy a balanced work/life schedule with operational hours from 11:00 am to 10:00 pm, without drive-thrus.

Comprehensive benefits package including medical, dental, vision, pet insurance, and a 401(K) plan with company matching. Additional support through the Employee Assistance Program and the Employee Relief Fund, funded by our dedicated team.

Eligible for Family Bonding Leave for General Managers and Assistant Managers, offering up to 12 weeks of paid leave based on tenure, with immediate eligibility upon hiring.

Career advancement opportunities with plans for over 1000 new locations across North America.

Realistic bonus structure in addition to base salary, focusing on food safety, financial performance, and customer satisfaction. All team members working during evaluation shifts are eligible for bonuses.

What are we seeking?

A minimum of 2 years of leadership experience in the food service sector, with a proven track record of managing financial outcomes.
* A commitment to fostering a positive work environment for your team.
* A passion for delivering exceptional customer service, demonstrated through enthusiasm for serving high-quality food with a friendly demeanor.
* Traits of honesty, energy, motivation, and a sense of fun.
* High standards for personal and team performance.

Core Values of Five Guys:

  • Remain Humble - Always be willing to pitch in, no matter the task.
  • Exceed Expectations - Consistently provide more than what is requested.
  • Always Do The Right Thing - Let your principles guide your decisions.
  • Lead By Example - Demonstrate what effective leadership looks like.

We are a team that is passionate about our food, our company culture, and our collaborative spirit. Every Five Guys employee is eager to contribute and brings a fun atmosphere to the workplace.

Our practices are rooted in the experiences of our founders and the countless individuals who have joined our team over the years. By focusing on delivering the best customer experience consistently, Five Guys remains true to its origins as a family-run business, committed to doing things the right way for the right reasons.

We are an equal opportunity employer and value diversity within our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Five Guys Operations LLC participates in eVerify. For more information about eVerify, please refer to the relevant resources.

By applying, you acknowledge that you have read the Detailed Position Description and our Privacy Policy.

Five Guys is committed to providing equal employment opportunities to all individuals.

We strive to enhance representation of women, people of color, veterans, and individuals with disabilities across all levels of the organization.



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